|Before we can do much to help we'll need to see your TCP/IP settings when you're connected. |
Open a command prompt window (ie: Start >> Run >> type cmd and hit Enter) and perform the following command:
Once you've finished, copy/paste the output into a response on here so we can have a look.
For info on how to copy/paste from a command prompt window click on my name above and read my "how-to" guide titled, "Post the output of ipconfig (version 2)"
If you can, get your son to connect and do the same thing and post both. Title them "Mine" and "Son's" (or something along those lines) when you copy it into a response.
It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.