how do i get rid of remote user that took over as administra

August 19, 2012 at 14:32:01
Specs: Windows 7
Someone hacked into my computer through my Netgear router. They took over as Administrator and setup a Atheros (sp) driver. They pretty much have total control over my computer. How can I rid myself of this hack and protect nyself in the future? I thank you in advance for any help that you can offer.

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#1
August 19, 2012 at 16:16:00
If you can disconnect from the internet you might be able to fix your problem. Just unplug the router or modem you use to connect to the internet from your computer.

You've been helped by a 14 year old.


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#2
August 20, 2012 at 10:17:12
How did you come to the conclusion someone hacked your computer based on the installation of a network driver?

Not how hackers work. If a hacker was there you would not know it.

So what is going on that lead you to conclude this?

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#3
August 24, 2012 at 09:36:04
After digging further, it looks like they hacked through Windows Media Center. Is this a possibility? All I know is someone has in fact taken control of my machine. There's now a Q drive that I don't have access to. I'm not sure how they did it, but I'm sure I need help.

Thanks.


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#4
August 24, 2012 at 10:15:01
To start with, unplug the network cable from the back of your computer. Doing so will disallow anybody who may be remotely controlling your computer from doing so.

A new drive labelled "Q" isn't conclusive evidence your PC has been hacked and taken over by someone remotely.

My recommendation at this point would be for you to get it to a qualified professional and have them check your system. A reputable shop will tell you in advance what their hourly rate is, and it should take no longer than 1 hour for a diagnosis as to what your problem is. It might take more than that to also fix the issue, depending on what's wrong, but I know I could probably troubleshoot your PC in less than an hour (most places will bill you one hour regardless of whether it takes 5, 15, or 45 min's to do the diagnosis).

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#5
August 25, 2012 at 17:21:19
I am not aware of any known media center exploits. It is feasible if you downloaded a version of hacks that impove media center, a trogan and keyboard logger could have come with it.

Alwyas make sure you keep up on the MS updates so the OS is as secure as it can be.

Curt R is right. You need the help of a good shop. Shop around and trust your gut. Best of luck

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