Solved How do I fix my MSI GT72's network connection?

Micro-star international / Dominator g
June 3, 2016 at 12:20:59
Specs: Microsoft Windows 10 Home 10.0.10586 Build 10586, 16.0
My laptop is not showing any available routers to connect to and the usual icon that you'd click to check that has changed to a symbol depicting my laptop not being connected to an ethernet cable. The LAN settings now diplays 'LAN settings do not apply to dial-up connections. Choose settings above for dial-up settings.' It was working just last night and airplane mode isn't on. I'm not tech-savvy and have no idea what the issue could be. I've restarted my laptop, run a system backup, and turned off my router numerous times, (although I'm connected to it on my phone.)

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June 3, 2016 at 13:50:24
As it was recent you could try this which sometimes unsticks things:
Turn off computer, remove power cord and main battery. Then hold the Power Off/On button down for at least 20 seconds to discharge the motherboard components before reassembly.

Alternatively you could go to "Control Panel > Troubleshooting" and run the Network and Internet troubleshooter.

A bigger gun would be to use System Restore (type it in Search) to a date before the problem came along. It usually goes quite well and unlike Factory Reset it keeps all your own stuff. If this was an Upgrade to Win 10 System Restore might have been switched off by MS. If so it would be worth switching it on (C drive) for possible use on some other occasion.

Always pop back and let us know the outcome - thanks

message edited by Derek

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June 5, 2016 at 20:24:31
✔ Best Answer
It might need a driver reinstall. Get the drivers only from the original mfg's site (Support>Downloads>Drivers). If one of the drivers specifically lists LAN or NICS and another lists WiFi then those are the ones you really want.

You have to be a little bit crazy to keep you from going insane.

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