|In terms of the email issue; perhaps compare problem laptop settings various with those of other computers that "can" access emails OK?|
Re' the "trust" issue: possibly go through rejoining the Domain may resolve it all?
These links discuss it a little:
And all the above are amongst many other possibles here:
and it may be worth a follow up with the other hits on that last link...?
Also a possible pest "might" be involved... Might be useful to scan the system independently with a Kaspersky Rescue Disk? Download the ISO and burn to a DVD. Boot with that DVD and let it load (it will load into RAM only); then it goes online to update itself and then scans the system fully. It's a Linux based disk. It can find many a pest that can hide within Windows innards when Windows is booted up and avoid detection - when scanned/searched for within an active Windows OS...
There are other cleaners too that may be worth to run...; from within Windows.
message edited by trvlr