have a router but it will notconnect to inter

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February 16, 2011 at 08:10:41 Pacific
Specs: Windows XP, d-link

i have new router-- we have tried all ways it tells us but it will not hook up-- after we have done all intructions I have NO intrnet atall

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#1
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February 16, 2011 at 08:32:06 Pacific

What is the model number of this router?

A router alone will not get you connected to the Internet. You also need a Modem or a router that has a built in Modem.

Routers with built in Modems are usually ADSL. Cable normally has a separate Router/Modem,

Which are you on, cable or DSL..

Stuart


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February 16, 2011 at 18:50:12 Pacific

we are on satelite--we hooked upthe way the person from the d-link co. told us to --thats how I lost my internet-- I deleted all she told me to do -- internet came back-- we are trying to use the router to be able to use our laptop--do we need a modem as well as the router--I thought it went through my desktop thanks--f.a.

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