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Good connectivity, lack of internet

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Name: Nate
Date: February 15, 2006 at 14:38:10 Pacific
OS: Windows XP Pro w/ SP2
CPU/Ram: Athlon 64 3200+/1 GB RAM
Comment:

I just built a new desktop, ground up. Got everything installed and working without a hitch, including internet...until a couple days ago.

I installed a Linksys Wireless-G networking card in the thing and configured to our already existing Linksys Wireless router. It worked flawlessly for about 2 weeks. Great connectivity and speed. Then a couple of days ago, I went to get online and nada, nothing. Great connectivity, but no internet.

I'm not all that networking literate, but I have done all I know to do: new drivers, trying different settings, etc. My girlfriends computer, which connects to the same wireless router, is working fine. Likewise, I can ping her computer and 4.2.2.2 from the dysfunctional computer no problem.

Also, if I try to repair the network connection on the non-working machine, it errors at the Clearing NetBT step. Do not know if that is the problem or not?

As I said, I don't know tons about networking, but any help would be awesome. It's driving me nuts not knowing why it spontaneously died. Thanks!



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Response Number 1
Name: Zenith
Date: February 15, 2006 at 14:53:22 Pacific
Reply:

Do not know what IP 4.2.2.2 is for....

Go here to download WinsockFix tool, which will make sure you have all the default Registry entries for networking. Maybe you NetBT entries got deleted or corrupted somehow.

Then use the command line command ipconfig /all and compare it to what you see on your girlfriend's computer when you run the same command on hers.


WILL POST FOR FOOD.



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Response Number 2
Name: Nate
Date: February 15, 2006 at 15:44:21 Pacific
Reply:

I have previously tried the Winsock tool, but to no avail. I just tried it again, but still got no results. However, when I run the tool and reboot as required, the internet kind of wants to work when I try it upon reboot. It loads my homepage (although at a very, very slow speed.) If I try to go to another web page, it may or may not load very, very slowly. If I try a third page, it does not load at all.

When I run the prompt on both PCs, the only differences are the expected different IP addresses. The only other difference is on the nonworking PC, there is something about "Tunnel adapter Teredo Tunneling Pseudo-Interface" at the bottom of the prompt; that does not appear on the working PC. Thanks for the prompt help!


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Response Number 3
Name: cappieb
Date: February 16, 2006 at 01:13:23 Pacific
Reply:

Try and ping www.bbc.co.uk - if this fails ping 212.58.224.86 (IP for BBC) and see replies.

If you can ping the IP but not the Domain then you will have an issue with DNS.

What is the IP 4.2.2.2? Have u set up your roter on this IP range?

Also check basics, could be firewall blocking IE

Let us know how it goes....


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Response Number 4
Name: Nate
Date: February 16, 2006 at 16:44:12 Pacific
Reply:

I can ping IP 212.58.224.86, but I cannot ping www.bbc.co.uk. The error message is:

Ping request could not find host www.bbc.co.uk. Please check the name and try again.

As for basics, I have disabled all security and firewalls. IP 4.2.2.2 is something that I read at another forum in which another guy was having a problem similar to (but not the same in the end) the problem that I am having. I just put it in here because I thought it may have some relevance. Disregard it if it doesn't mean anything.

Seeing as I cannot ping the domain, does that mean DNS is messed up? If so, what can be done about it? Thanks!


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Response Number 5
Name: cappieb
Date: February 17, 2006 at 05:28:17 Pacific
Reply:

Yes you have a DNS problem

Go to Start > Run > cmd

and type "netsh winsock reset" and enter

Should say winsock successfully reset and you will have to restart PC.

This normally resolves DNS issues otherwise a full winsock fix would be needed.

Let me know how that goes


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Response Number 6
Name: Nate
Date: February 17, 2006 at 07:16:43 Pacific
Reply:

Tried the winsock reset, but still isn't working. Maybe the full winsock fix would do the trick?

Thanks for the help. I'm learning a ton!


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Response Number 7
Name: cappieb
Date: February 17, 2006 at 07:26:55 Pacific
Reply:

To Reset the Winsock Registry Entries

Click Start >Run >regedit {enter}

Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Winsock and delete it;

just below that, see HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Winsock2 and delete it

Exit Regedit and reboot.


----------------------

To Reinstall TCP/IP

Right click "My Network Places" select Properties.

Right click the connection(s) and select Properties.

Click Install >Protocol >add >have disk.
type c:\WINNT\inf or C:\Windows\Inf

click OK
then Internet Protocol (TCP/IP) then OK
then Close & Reboot


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Response Number 8
Name: Nate
Date: February 17, 2006 at 14:02:01 Pacific
Reply:

Did everything as described and thought it was fixed. Upon reboot, I tried the net and I was able to browse 3-4 sites are a very slow rate (took them awhile to load.) But then it went back to it's old ways of not working.

If I try to repair the connection, I still get the NetBT error.

Also, I tried hooking up a hard wire directly into my modem and still had the same problem.

Really thought we were onto something. Any of other thoughts on the situation would be very much appreciated. Thanks!


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Response Number 9
Name: cappieb
Date: February 17, 2006 at 14:17:46 Pacific
Reply:

Try this:

Start > Run > cmd and click OK

type "netsh int ip reset test.txt"

and press Enter

Reboot and see if there is any change.

Do you do any file and print sharing?

Open the Network Connections folder.
Right click the local area network connection and click Properties.
Double click Internet Protocol (TCP/IP).
Click Advanced.
Click WINS.
Click the Enable NetBIOS Over TCP/IP button.

Build a man a fire, he'll be warm for a day.

Set a man on fire, he'll be warm for the rest of his life.


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Response Number 10
Name: Nate
Date: February 17, 2006 at 14:37:28 Pacific
Reply:

Did the ip reset test. No change.

I do not do any kind of file sharing or print sharing from this computer. It is used for Internet, school, and gaming.

Enabled NetBIOS over TCP/IP, but that had no affect.

If it came to it, I could just reformat. Since it is a relatively new machine, there is not alot of stuff on there that would be greatly missed. Everything that I would want to keep could probably fit on one or two DVDs. I am just trying to avoid the hassle of reformatting and setting everything back up as I like it. If all options are exhausted, I would consider reformatting if it would solve the problem.

Thanks!


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Response Number 11
Name: cappieb
Date: February 18, 2006 at 03:05:20 Pacific
Reply:

You could even try a repair install which leaves all the data intact but will replace the windows installtion.

If you have customised things though you would have to do that again but shouldnt take too long

Build a man a fire, he'll be warm for a day.

Set a man on fire, he'll be warm for the rest of his life.


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Response Number 12
Name: Nate
Date: February 18, 2006 at 17:17:45 Pacific
Reply:

I may try that. I've got a few more things to try from some helpers at another forum before I clear the slate (or partially clear the slate.)

If anything else pops into your head, I'm still open to suggestions. Thanks for the help thus far!


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Response Number 13
Name: Nate
Date: February 20, 2006 at 17:11:33 Pacific
Reply:

Well, the unthinkable has happened.

In a moment of zest and anger, I formatted and reinstalled windows. Problem solved...hardly.

Upon completion, I proceeded to download all necessary updates and SP2. All downloaded nicely. I even looked at a few pages of school work. So then I stopped for about an hour to study Mycology. Come back, go to start some long awaited web browsing. I go to a few pages and then BOOM! Page cannot be displayed. The color leaves my face as I try to repair the connection and find that our friend NetBT cannot be completed. SQUARE ONE! After all that. I am dumbfounded.

The only thing that was different about this time was when I first started surfing, I had my windows firewall activated. I went to a site and was asked to unblock it, so I did as it was a site that I have never had trouble with in the past. The next page that I tried would not load. Since then I have deactivated the windows firewall.

If you have any other thoughts, pitch'em my way.

Thanks!


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Response Number 14
Name: kc4582
Date: February 20, 2006 at 22:14:16 Pacific
Reply:

Sounds like a tough one man....May possibly be a bad network card.....try swapping network cards with the working computer and see if the problem stays with your machine. Atleast that will determine if it is the NIC...if the problem stays with your machine, switch to another PCI slot, maybe problem with the slot youre in. other then that, you say you arent to literate in networking, so maybe your router settings are setup improperly. Check to make sure you dont have MAC address filtering enabled, and if you do, make sure you have your MAC address for the network card in the list of allowed MAC's.


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Response Number 15
Name: dsbal
Date: February 21, 2006 at 04:28:32 Pacific
Reply:

Have you deleted the lmhosts file, just out of curiosity? I had an issue with one machine where something the kids downloaded started adding all sites to the hosts file with the loopback address. Deleted the file, ran an AV and adware scan, and they were browsing again.

"We used to think that if we knew one, we knew two, because one and one are two. We are finding that we must learn a great deal more about 'and'."
- Sir Arthur Eddington 1882-1944


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Response Number 16
Name: cappieb
Date: February 21, 2006 at 11:24:04 Pacific
Reply:

When you get Page Cannot Be Displayed Error try and ping the IP of your router and ping 127.0.0.1

This should rule out possibility of NIC issue. When you started browsing after formatting did you do this before, during or after installing ALL updates?

Build a man a fire, he'll be warm for a day.

Set a man on fire, he'll be warm for the rest of his life.


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Response Number 17
Name: ludedude25
Date: February 27, 2006 at 12:49:47 Pacific
Reply:

My suggestion would be to open up network properties, TCP/IP Properties, Check Use the following DNS server addresses and type in the IP address of your Linksys router in the perfered DNS Server. Exp 192.168.0.1 or whatever your router IP is.


It probably wouldn't hurt to put a static IP address, your subnet mask, and again put your router IP address for default gateway.

Click OK, OK, do a reset.

If that don't work i'd reset the router as mabey it's blocking your mac address on your new pc.

I had similar issues with the same brand wireless router on a 2k pro box.

The problem I had was I could ping between computers on my LAN, share files, even my ftp server worked, but it would not browse the internet.


hope this info helps

Chad


ASUS A7V8X
Athlon XP 2700+ @ 2.17ghz
1GB DDR 2700
nVidia 128mb FX 5200
WD 80gb SE
NEC ND-3500AG DVD R/RW


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