|Do you get your internet direct from Frontier, or is it through the apartment complex itself?|
If the apartment, then the landlord needs to get a professional in to look over his setup and if nothing is wrong with it, contact Frontier.
if you're getting it directly from the provider, then you will need to call them. You could have a faulty modem.
Whichever way you get it, I highly recommend you spend the money on a SOHO Router to protect yourself from intrusion.
It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.