Extreme intermittent packet loss

Hewlett-packard / Dv6t
August 19, 2010 at 17:03:12
Specs: Windows Vista, 2.66 Ghz, 3GB
I just got Verizon Fios and I am using the router that they gave me. Although the internet will run fine for a while, I will occasionally experience very high volumes of packet loss. This is causing web pages to load at a very sluggish rate, and it has made playing online games nearly impossible from this computer. I have not noticed any issues with the other 2 computers that are connected wirelessly, the wirelessly connected Xbox, or the wired desktop. They are all within 15 feet of eachother, so distance is not an issue. I googled "connection test" and came up with a few different internet testing sites. Both showed that my computer was connected fine sometimes, but if I ran the test during a period where I was experiencing high latency they showed >20% packet loss. What can I do to fix this problem?

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#1
August 20, 2010 at 05:15:47
will occasionally experience very high volumes of packet loss.

Just out of curiosity, how are you detecting the packet loss?

Both showed that my computer was connected fine sometimes, but if I ran the test during a period where I was experiencing high latency they showed >20% packet loss.

20% is a little high, but it's not extreme.

What can I do to fix this problem?

From what you describe, this is the only PC in your LAN having issues so that means it has to be that computer. This could be a bad cable issue (if a wired connection) or it could be bad drivers or a bad interface.

I would suggest ensure you have the most up-to-date drivers for the interface and if that doesn't fix the issue, you may have a bad NIC.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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