Ethernet Modem problem

Intel / MY OWN
December 25, 2008 at 16:20:35
Specs: Windows XP sp3, 2.67 GHz 3gb
Hi guys and girls,
i'm having this problem with my modem or NIC (network interface card)where the NIC cannot be detected by the modem. I recently bought a new nic so that shouldnt be the problem. Because of the fact that ethernet cannot be connected, i cant go surf the internet. bare in mind tho, this undetectability only occurs every once in a while, usually right after switching of the modem or computer. As soon as i restart the computer or the modem is switched off, then turned back on, the ethernet led goes out. this is a link to the picture of how the modem is suppose to look

this link http://i70.photobucket.com/albums/i...

and this is what I get every other time

this link http://i70.photobucket.com/albums/i...

oh ya, usually when the modem cant detect the ethernet thingy, i would have to switch off the computer and modem, wait 6-12 hours for it to 'cool down' then start it back again. u can see how this is really annoying as it would take a very long time to connect back to the internet if anything power outage or something happens.


Thanks in advance, if you guys can help will be much appretiated. :)


See More: Ethernet Modem problem

Report •


#1
December 26, 2008 at 05:37:42
Turning off the modem sometimes requires rebooting the PC after you turn it on again. Open a command prompt and run ipconfig /all once when it disconnects and once when it's connected. Compare the two outputs. Post them here if you don't understand them.

Report •

#2
December 26, 2008 at 06:33:14
I would recommend leaving the modem turned on. There's no advantage to powering if off.

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


Report •

#3
December 27, 2008 at 05:34:36
how come everytime i run ipconfig /all , it runs then a second later closes?

and if i let the modem running when shutting down computer, the ethernet led automatically turns off but the power and DSL is still on.


Report •

Related Solutions

#4
December 27, 2008 at 05:42:33
Ok, this the the output when my modem and all that is connected

Windows IP Configuration

Host Name . . . . . . . . . . . . : family-59bc46ab
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 1:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : D-Link DFE-528TX PCI Adapter
Physical Address. . . . . . . . . : 00-21-91-17-70-FF
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Saturday, December 27, 2008 9:34:40
PM
Lease Expires . . . . . . . . . . : Saturday, December 27, 2008 10:34:40
PM

PPP adapter Streamyx:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
Physical Address. . . . . . . . . : 00-53-45-00-00-00
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 118.101.194.103
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 118.101.194.103
DNS Servers . . . . . . . . . . . : 202.188.0.133
202.188.1.5
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Documents and Settings\Azzaim>


Report •

#5
December 27, 2008 at 05:44:28
i'll send the other code in a little while, maybe tomorrow since i probably cant use after shutting the modem for a while

Report •

#6
December 27, 2008 at 07:09:24
I see a conflict. I see one adapter with an internal IP address and Streamyx with an external IP address. I don't anything about Streamyx. It's looks like some dialup service in Malaysia.

Report •

#7
December 27, 2008 at 15:59:52
"since i probably cant use after shutting the modem for a while". So, I'll ask... why do you keep powering off the modem?

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


Report •

#8
December 28, 2008 at 20:35:47
i'll repeat again jennifer SUMN, either way, by turning off the modem OR switching off the computer/restart/reboot/shut down, the ethernet led on the modem will Will tun off.

and this is the output when i have the modem on but the ethernet led is turned off,

Windows IP Configuration

Host Name . . . . . . . . . . . . : family-59bc46ab
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 1:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : D-Link DFE-528TX PCI Adapter
Physical Address. . . . . . . . . : 00-21-91-17-70-FF

C:\Documents and Settings\Azzaim>
C:\Documents and Settings\Azzaim>

this output is exactly the same as when i turn off the modem and i mean literally off, no power whatever on the modem, and do the ipconfig thing


Report •

#9
December 29, 2008 at 07:19:07
It shows that the NIC isn't getting an IP address but that doesn't explain that streamyx thing.

Report •

#10
December 29, 2008 at 15:27:06
so anyway of knowing whats really going on with this thing?

Report •

#11
December 29, 2008 at 15:36:10
I'm only going to say it one more time. I saw an IP address conflict. That has to be resolved. What is streamyx? How does it work?

Report •

#12
December 30, 2008 at 15:44:20
tmnet streamyx is a high-speed broadband Internet access service which provides 'always on' connection to the internet with speed/bandwidth from 512k up to 4mbps. i know you guys are like 4mbps!!! ONLY?? yayaya, our country suck.lol here's the link if u wanna know more about it,

http://www.streamyx.com.my/why_stre...


Report •

#13
December 30, 2008 at 16:39:02
Is streamyx your only internet connection? Do you have a router besides the Aztec modem in the picture? If so, what brand is it?

Report •

#14
December 30, 2008 at 22:28:41
streamyx is my only internet connection and , no i only have that one modem, aztech.

Report •

#15
December 31, 2008 at 06:11:26
I don't understand why the ipconfig output showed internal and external IP addresses and name servers at the same time. It should be one or the other.

When it's working ok, open the browser and type in the URL box
192.168.1.1
and press enter.
Does the interface open? If it does, check the settings.


Report •

#16
January 1, 2009 at 02:53:28
I'm not sure what to look for, the interface opens. here is the list for links to go to...

not sure what to search for...


Basic
Home
Quick Start

Advanced
WAN
LAN
Application
QoS

Routing

Security

Status
Diagnostics
System Password
Firmware Upgrade
Save Settings
Restart Router
Restore To Default

Help
PPP Connection Help
LAN Configuration
LAN Clients Help
Firewall Help
Bridge Filters Help
UPnP Help
RIP Help
QoS Help


aand this is the status of the modem ...

Modem Status
Modem Status
Connection Status Connected
Us Rate (Kbps) 512
Ds Rate (Kbps) 1024
US Margin 26
DS Margin 31
Trained Modulation ADSL_G.dmt
LOS Errors 0
DS Line Attenuation 15
US Line Attenuation 4
Peak Cell Rate 1207 cells per sec
CRC Rx Fast 0
CRC Tx Fast 0
CRC Rx Interleaved 0
CRC Tx Interleaved 0
Path Mode Interleaved
DSL Statistics
Near End F4 Loop Back Count 0
Near End F5 Loop Back Count 0


this is all when the computer is able to connect to the internet


Report •

#17
January 1, 2009 at 02:59:52
i got this from the user manual. I think my modem can detect more than one ip address. Not so sure what it means but u might know.

Static Connection
Static connection type is used whenever a known static IP address is assigned to the router. Additional addressing information such as the Subnet Mask and the Default Gateway must also be specified. Up to three Domain Name Server (DNS) addresses can be identified. These servers resolve the name of the computer to the IP address mapped to it and thus enable you to access other web servers by typing the symbolic name (host name).

Up to 3 DNS addresses can be identified. What does that mean?


Report •

#18
January 1, 2009 at 05:30:40
DNS addresses are the name servers that resolve domain names to IP addresses and back again but that isn't helping at the moment. There are usually more than one but if the external IPs are used, the internal isn't. That's what confused me about the output.

How many ports are in back of your modem. In other words, how many places are there to plug in cat5 cables? I'm starting to think that it's a modem and a router all in one and not just a modem.


Report •

#19
January 1, 2009 at 15:20:01
ouh ya... it is a modem and router all in one....sorry ..but i think it is..cause when i was looking at the status of the modem, it shows the download upload speed thing and also these status for the router.. let me show you.


Connection Information
DSL UP
Downstream / Upstream (Kbps) 1024/512
Connection Type Bridge

Router Information
System Uptime 91 hours 51 minutes
Model DSL605E
Firmware Version 121.106m.1
Build 013
Ethernet MAC address 00:30:0A:AF:30:3F
DSL MAC address 00:30:0A:AF:30:40
Local Network Information
LAN IP Address 192.168.1.1
DHCP Enabled
DHCP Range 192.168.1.2 - 192.168.1.254
Ethernet Connected


Report •

#20
January 1, 2009 at 15:22:28
cat5? is that the one where i install the nic and graphics card? if it is, i have 4. One for graphics card, the other for nic and the other 2 empty

Report •

#21
January 1, 2009 at 16:30:43
http://en.wikipedia.org/wiki/Catego...

That's what a cat5 cable looks like.

Who supplied the modem/router? How long have you had it? If streamyx supplied it, I would ask for a new one.


Report •

#22
January 1, 2009 at 23:45:06
ouh, the telephone cable thingy. i only have one, the network interface card. So u think there is a problem with the modem?

Report •

#23
January 2, 2009 at 06:00:50
It looks like a telephone cable but it's not. It's a little bigger.

At this point the only way to tell what's happening is to try different hardware. Either try another PC for a few days or try another modem.


Report •

#24
January 3, 2009 at 03:56:22
alright, thks for the help. i guess for know i'll just leave it as it is, thks anyway. maybe in a few days, i'll change the hardwares..

Report •

#25
January 8, 2009 at 04:58:19
ok, now i think i know something more about the modem problem. i think the problem is the that the modem takes a long time to get the ethernet lcd on. i think maybe it has to do with slow detection or something. like now, i switched on the modem and it took about 2 hours, then all of a sudden, the lcd turns on. i dont know maybe there is a problem with tthe com?

Report •

#26
January 8, 2009 at 05:58:09
As I said, I would try other hardware. That's the only way you'll know what the problem is.

Report •


Ask Question