DSL coming in on RJ45 - complications

Actiontec Actiontec qwest specific modem
July 27, 2009 at 08:33:33
Specs: Windows Vista Home Premium
Newly constructed condo is wired with CAT5 and RJ45 jacks throughout and has structured wiring panel with incoming phone and/or data being RJ45 ("GE Smart Connection").

Problem is DSL modem of course only has RJ11 input.

If we plug the modem into one wall jack using a phone line it works fine, but I would like to take advantage of the wiring panel and get the service active to all those other jacks already wired for CAT5. That's the theory anyway.

We do not have phone/voice service at this time. We'll also get wireless soon using an add-in to the DSL modem, but that is not part of the ultimate solution for a home network.


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#1
July 27, 2009 at 09:14:06
You would be advised to spend some time in conversation with your Internet Service Provider.

DSL comes into the building only at one point. It is your responsibility to network it from there.

"I would like to take advantage of the wiring panel and get the service active to all those other jacks already wired for CAT5."

You need the following setup:

modem<>router<>switch<>all network connections<>pcs

You would provide the patch cables, router, switch. Though you may get this included in a bundle from the ISP it is way cheaper to do this yourself.


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#2
July 27, 2009 at 09:36:24
I believe the wiring panel includes a switch already, which enables the connections through 9 wall jacks in various rooms. The 10th connection is labeled IN and a (CAT5) cable labeled "Service" is plugged in there. The theory was to take the service line, plug into DSL modem, and then plug into the switch or whatever so that the wall jacks can all connect to DSL.

I already have the necessary network equipment and cables to connect to individual devices.

The complication and question is getting the DSL which is coming in on a CAT5 cable with an RJ45 connection to connect to the DSL modem inside the wiring panel. This seems neater to me than having a phone line<>modem<>router<>devices setup littering a corner somewhere.


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#3
July 27, 2009 at 09:47:09

The complication and question is getting the DSL which is coming in on a CAT5 cable with an RJ45 connection to connect to the DSL modem inside the wiring panel.

I'm not sure what you're looking at but in every instance of DSL I've used at home, and dealt with in an office or place of business, the DSL comes in through the phone first. The phone line (using an RJ-11) connects to the DSL modem. Then, you have a network cable (using RJ-45) that runs from the DSL modem into your SOHO router's external interface.

There is really no other way to do it and I don't understand what it is you're hoping to do. As far as making things neat goes, that depends on you. Buy a shelf that you can mount to the wall. Install it about 2 feet below your patch panel (where all the network cables running to the condo's terminate). Put your DSL modem, SOHO router, and switch on this shelf. Connect all patch panel ports to the switch. Connect the switch to the router, the router to the DSL modem and the modem to the phone line. Coil all your cables up neatly and use twist ties or tie straps to hold them in nice neat coils.


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#4
July 27, 2009 at 12:24:43
I'm not sure what you're looking at but in every instance of DSL I've used at home, and dealt with in an office or place of business, the DSL comes in through the phone first. The phone line (using an RJ-11) connects to the DSL modem.

As far as the condo unit goes, the only line coming in--that has already demonstrated the ability to carry DSL--is a CAT5 cable with RJ45 connector. To be absolutely clear, there are no (traditional) phone line cables with RJ11 connectors. It is possible that such lines exist to service the building itself, but there is no evidence of such inside the unit.

I hesitate to contact the ISP or phone company because I imagine a tortuous round of simple troubleshooting steps necessary for their usual work connecting most customers with obviously more traditional setups. Who knew that moving into a ready-for-the-future condo (including fiber optic when available) with pre-wired networking would be so difficult.


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#5
July 27, 2009 at 12:34:12
As far as the condo unit goes, the only line coming in--that has already demonstrated the ability to carry DSL--is a CAT5 cable with RJ45 connector. To be absolutely clear, there are no (traditional) phone line cables with RJ11 connectors.

We use Cat5e extensively for telephone here where I work. Since a phone line only uses 2 wires and a Cat5e has 8, that means you can run up to 4 phones out of a single cable.

We also use them with RJ-45's in some instances and the same applies, of the 8 wires, you're only using one pair.

This leaves only one question, does your DSL modem have an RJ-45 connector on the "in" side of it. As I pointed out earlier, everyone I've ever seen, the "out" port was definitely RJ-45.

I hesitate to contact the ISP or phone company...

I hear ya! But, I really think you're going to have to talk to somebody to get the DSL modem hooked up to the phone line so you can get the DSL working.


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#6
July 30, 2009 at 08:35:16
This leaves only one question, does your DSL modem have an RJ-45 connector on the "in" side of it. As I pointed out earlier, everyone I've ever seen, the "out" port was definitely RJ-45.

No it does not, only one size for RJ11 (labeled "Line"). See pictures of Actiontec M1000 on http://www.qwest.com/internethelp/modems/index.html. "Out" is labeled "Ethernet" and is definitely RJ-45.

Thanks.


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