Download Allowance Status - Usage has exceeded download

December 13, 2012 at 21:53:31
Specs: Windows 7

Problem: I get on-line, and the internet all-of-a sudden starts to show that I've downloaded my limit of 250MB. Now, I am on Hughesnet for internet service, can not get on DSL, wont happen already asked. Now, I am running a router, only way my wife and son can access the internet. They have laptops windows 7 and build-in Wireless Cards. I have a desktop windows 7. My updates are scheduled in the morning hours about 5AM so their is no reason for the computer to update. Same goes for my wife and son, their are set for early morning hours as well. I get an error message as soon as I click on my webpage that I want to browse, Internet Can Not Display The Webpage or something to that effect. Internet Service will not help. They blame the router, and refuses to help me through it. I am paying $60 a month for it.

The router is a refurbished model, do not know where the seller sold it to my wife got it. It is listed as NetGear. Problem, they will not assist me either, because they state that they do not work on them. So back to sqaure one..what seems to be the problem and what can I do to fix it.

Tim


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#1
December 13, 2012 at 22:10:12

$60 for 250 Mbs. I would get yourself another ISP. I pay less than that for 30 Gbs a month. 250 Mbs is a trivial amount. I can do that in one day without really trying.

Stuart


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#2
December 13, 2012 at 23:13:45

You need to check your pricing plan, I know satellite broadband is expensive but even Hughesnet's own site have their lowest limit at 10Gb, As StuartS says, 250Mb is almost nothing, if all 3 computers update their antivirus and loaded a couple of homepages you may have already exceeded that.

Also check that your router has security set up on it, just in case someone nearby is using it.

"I've always been mad, I know I've been mad, like the most of us..." Pink Floyd


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#3
December 13, 2012 at 23:16:26

Updates for 3 computers will easily exceed 250 MBs, let alone everything else. The fact that automatic updating is set to run at a time when the computers are not on is irrelevant; they will run at the soonest opportunity after that.

You need to turn updates off completely. $60 for 250 MBs per month is ridiculous. I pay UK £18 for unlimited downloads - that's about $30.


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#4
December 14, 2012 at 05:44:58

Sorry, that I bothered posting. Did not even know I was going to get rude answers. All I wanted to know was, what was causing the problem, not get fussed on because I pay what I can only afford. I am not rich, I can not get DSL where I live, I live in a rural farming community and AT&T will not, repeat will not provide DSL for one family who just wants to serve the Net. I've already asked them. I was paying $100 a month for Hughesnet service when I first joined up, and no they do not offer a lower price, no matter what you guys say. Hughesnet will not even send a tech out to where I live they have really gotten independent. Again, nobody listens to what I am saying, I said, how can browsing the net cause me my download usage to drain that fast. At times, I just turn the stupid thing on, and its already down several meters and percentage. I read my Fair Access Policy and it clearly stated that browsing the Net has no effect on downloading its music, and videos and pictures that causes download excessive. But I am neither do that at the moment.

Forget it, I knew nobody would help.

Thanks for nothing.

Tim


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#5
December 14, 2012 at 06:07:06

You need to take a step back, take a deep breath and relaxe a bit here Tim.

Nobody was rude and nobody "fussed" on you.

I'm not sure why you're all defensive but you are....and unneccessarily so.

Again, nobody listens to what I am saying, I said, how can browsing the net cause me my download usage to drain that fast.

Apparently you aren't paying attention. Your question was answered. Let me copy/paste for you:

StuartS

250 Mbs is a trivial amount. I can do that in one day without really trying.

johnr

As StuartS says, 250Mb is almost nothing, if all 3 computers update their antivirus and loaded a couple of homepages you may have already exceeded that.

ijack

Updates for 3 computers will easily exceed 250 MBs, let alone everything else.

I'm not sure why you're not understanding plain English but I can't help you grasp what you apparently can't grasp. As they saying goes, "You can lead a horse to water, but you can't make it drink"

You have been rude to those of us who came in here to help you.

Believe me when I say you have my sincerest sympathy that your ISP is screwing you but you should call them and ask about the size of the package you're paying for. I would also check their package listings on their website. It's entirely possible they've changed the amount of data for your package.

If that's it, and you can't hook up with another ISP then as I see if you have two choices. Turn off all Windows automatic updates and never do them at home and try very hard not to run overy our limit (good luck with that), or, you can discontinue your service and live without internet at home.

You're welcome.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#6
December 14, 2012 at 07:04:00

You should also review your router settings and turn off any bandwidth monitoring. It could be set to 250mb and that is a wrong setting.

Might even try setting the router to factory [reset] so you start with a clean setup for the router.

Answers are only as good as the information you provide.
How to properly post a question:
Sorry no tech support via PM's


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#7
December 14, 2012 at 13:32:52

If you think we were rude you really do have a sensitive disposition. All anyone told you were the inescapable facts.

I read my Fair Access Policy and it clearly stated that browsing the Net has no effect on downloading its music, and videos and pictures that causes download excessive.


That is where you are misunderstanding. Downloading music, and videos and pictures is excessive. But that doesn't mean that browsing the web doesn't contribute to your allowance either, it does.

Downloading a web page with all the graphics that modern web pages contain will very soon get you over the 250 Mbs limit. When I was on a low cost package had a 10 Gb limit and all I did was browse the web and send a few Emails and even then I had to be careful. 250 Mbs is less than 3% of 10 Gbs

Stuart


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#8
December 16, 2012 at 16:32:35

I am wondering, are you absolutely sure that it is 250MB and not 250GB.

That could be why you are getting these answers - 250MB can be used up in a matter of minutes and I doubt any server would stay in business with such a cap. Just browsing could use up that miniscule amount very quickly. Even 250GB is very restrictive.

If it really is capped at 250MB then that is the reason for your issues and you have been given the correct answers. There is no magic fix that can be applied to your computer.

Double check your figures please.

Always pop back and let us know the outcome - thanks


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