|HI I have a friend who is having problems with her DNS as the computer gives her that message.|
She is connected to the Internet, Mozilla does work, but Internet explorer, chrome, outlook and others don't recognize that the computer is connected to the Internet or something else ( I don't know ).
all this happened after she uninstalled Norton and then reinstalled it , somewhere in all that she did a system restore to an earlier point. I don't know the specifics, the computer is not with me its at her house.
Desktop with cable not wireless
Comecast is the ISP
and its running windows XP
Things she has done.
Reset the modem by removing the power and waiting 15seconds and reconnecting it.
ran diagnostics through IE ( didn't do much all it said was to check the modem/router and see if everything was connected right)
Through Command Prompt
ipconfig /flushdns (she ran this first by itself )
Through Run ( then these one after the other)
netsh int ip set dns
she is using Mozilla right now since its the only thing recognizing that its connected to the Internet.
Thank you for any help possible.