D-Link router does not work with road runner

December 17, 2010 at 09:51:42
Specs: Windows 7, 4gb
Folks, I have a Linksys router WRT54G that works fine. I decided to upgrade (at least I thought so) to a D-Link 601 router. For some reason(s) this sucker will not work for me. Here are the procedure I used:

1. enters 192.168.0.1 >>>admin>>>leave blank
2. I did the manual setup>>>> save settings
3. waited for the system to reboot. After that it refuses to connect to the web
4. I disconnected everything for two minutes>>plug the modem in>>waited for the link light to stabilized>>plug-in router and wait for it to boot-up>> then the computer.
5. still unable to connect after that

I started tinkering with the router and it say that (WAN and LAN cannot be the same SUBNET. This confuses me as I'm only using one router.

I must add that I'm using Time Warner Cable.

Can someone provide me some guidance??


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#1
December 17, 2010 at 13:15:11
There are different types of internet connections. When manually configuring your new router, ensure you're using the exact same WAN settings and if a username/password are required to make your connection, that needs to be correct too.

Alternatively, this could be a MAC address issue. Which is to say, your ISP has the connection registered to the MAC address of your Linksys router. Check the management interface of the new router for a setting where you can change the MAC address. If you have one, spoof your Linksys router's MAC (ie: change the new router's MAC to that of the previous one) and it should connect fine.

Most ISP's that register MAC's have a web page you can connect to to deregister old MAC's and register new ones. You might have to call their support to find out if this is a MAC registration issue.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#2
December 17, 2010 at 13:55:30
I did that. In fact, I clone my IP address from the old router over to the new one. I checked them both alternately (naturally) and they are identical. Everytime I tried adressing any settings it keeps saying LAN and WAN IP ADDRESS CAN'T BE SET TO THE SAME SUBNET. I thinks the above have something to do with it and it does not seems that I'm smart enough to figure it out.

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#3
December 17, 2010 at 14:21:27
I did that. In fact, I clone my IP address from the old router over to the new one. I checked them both alternately (naturally) and they are identical.

If you go back and reread my initial post you'll see I said MAC Address not IP Address there is a difference!

You probably shouldn't be assigning an IP address to the WAN port anyhow. Most customer highspeed packages are DHCP.

I recommend you just bite the bullet and call your ISP's support line and get them to help you through setting up your new router. In all likelyhood, this will be the easiest way for you to get it working.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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Related Solutions

#4
December 17, 2010 at 14:42:04
Thanks. The reply was my mistake because I did not have your reply in front of me when I was typing. It is in fact the MAC ADDRESS. I will do just that and contact Time Warner for advise. Thanks

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#5
December 17, 2010 at 20:45:29
It sounds like you just need to clear the ARP table of that Time Warner cable modem.

Some cable modems (DSL too) can bind to the MAC addresses to the devices behind them and have to be "released" to put a new device behind it.

What Curt R. said is true, the modem is probably "registered" (bound) to that Linksys modem and will not connect to any other device. You can clone the MAC, but sometimes that does not work.

To properly clear the ARP table of the cable modem :

Disconnect power.
Disconnect the coax cable.
Disconnect any ethernet cable running to any router behind the modem, and disconnect the power to that router.

Wait at least 1 minute.

Start from the wall and reconnect all of the connections. Waiting for each device to fully come up before moving to the next.

When you just disconnect the power to the cable modem and let it sit, there is still current coming through the coax, and it will not clear the ARP table. Letting the modem sit in a complete off state basically sets it back to default, factory settings and you can put whatever you want behind the modem.

If this does not work, then you would have to call Time Warner and have them remotely clear any binding that the modem is doing.

Hope this works.


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#6
January 28, 2011 at 14:44:45
I just found out from one of the Time Warner techs that there are numerous D-Link issues for some reason. Finally, they had one of their own guys tell them that the D-Link stores the cache, somewhat like cookies, and needs to be unplugged every week or so and let sit for a minute, then plug back in. I unplug both the power and the internet and it really made a difference on my system. We run 7 computers in our house, hard and wireless. We used to blame each other on the downloads. All run much better now regardless of the downloads. Worth a try.

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#7
January 28, 2011 at 14:52:59
WAN IP ADDRESS CAN'T BE SET TO THE SAME SUBNET

very true. Otherwise there is no routing.

Simple solution. Connect the old router and note the routers ip settings or ip address.

Put into the new routers wan setting. If using a 192.168.x.y ip simply set your LAN side to something different for y.

So if wan is 192.168.1.x
you set lan to 192.168.0.x

Answers are only as good as the information you provide.
How to properly post a question:
Sorry no tech support via PM's


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#8
July 16, 2011 at 15:04:28
FIRST CONNECT YOUR PC/MAC DIRECTLY TO THE MODEM, THEN USE THE FOLLOWING.: 192.168.100.1
GO DOWN TO "ADDRESSES"
DELETE THE VERY FIRST MAC ADDRESS, AND THE BAR SHOULD CHANGE COLORS.
THEN INPUT THE FOLLOWING EXACTLY LIKE THIS WITH FULL CAPS.:


00:24:B2:A4:D8:82

THE BAR SHOULD TURN GREEN, NOW GO TO "SAVE AND REBOOT" AT THE BOTTOM, YOUR TIME WARNER MODEM SHOULD RESET, AND NOW YOU HAVE INTERNET.


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