Solved d-link dcs 5020L camera setup wizard cannot find camera

January 4, 2014 at 09:47:43
Specs: Windows 7
problem with using d-link camera setup wizard which seems to be essential part of installation.
camera is the dcs 5020L model, trying to install on a cisco LAN and Ethernet linked window 7 computer. Camera does show-up on network map as linked to cisco2000 router.

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January 6, 2014 at 05:40:48
Re-install driver package for the camera. If it's a laptop webcam, you can get driver package from laptop maker's website.

If it's an external webcam, get the driver from the webcam maker's website.

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January 8, 2014 at 19:28:18
✔ Best Answer
Turns out that the dlink setup wizard uses java to interface with the camera. Finally had to use a different computer to get the app to work. Still don't understand why it works on one computer and not the other. both run on windows 7 and had java updated to latest version.

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