dial up rings,makes all other noises but will not connect

April 21, 2016 at 19:51:11
Specs: Windows 10
I have purchased a new PC with windows 10. I have to use dial up service. I purchased a Hiro modem 50113. Everything installed OK but when I try to connect to AOL it says it can not get answer from AOL.. It goes through the dialing and all the weird noises but can not complete access.

I am writing this on an older PC connected to the Internet with windows XP with no problems. I can not access the Internet on the new one.

What do I do? I am an elderly women and not very computer literate. Please help if you will.

Thank you


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#1
April 22, 2016 at 09:49:47
Hi Izabella,

I would suggest that you begin by calling AOL's support number and ask them for help with this situation. They're your best bet at getting it figured out quickly.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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