Dell Laptop won't connect to internet

February 17, 2010 at 05:52:06
Specs: Windows XP

I have a dell insiron 1501 recently did a restore to factory settings to correct a problem now I can't connect to internet. Computer wireless says connected but when try with internet explorer there is no connect. I caled Dell they 260.00 for a years software support which they claim is the problem. I just want a one time fix must have lost a driver or something from what I am reading, is there any help?

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#1
February 17, 2010 at 06:31:40

Make sure you have installed wireless adapter driver and the driver works well. After that you have to configure wireless adapter properly and connect to wireless network. Hope this helps.

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#2
February 17, 2010 at 06:50:25

I am no pro at this but if I use my sprintcard the computer will connect. I have tried roll back driver and everything I can think of even checked that wireless card properties and it says working porperly. I know it is something simply but can't seem to find out what it is, getting so frustrated.

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#3
February 17, 2010 at 07:07:11

When you were restoring Dell to factory settings, did you use the TWO restoration cds that came with the computer - one CD for the operating system (XP) and the other CD - drivers uniqe to the model?

i_Xp/Vista/W7User


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