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ContivityVPN client goes down often
Name: Brian Young Date: October 24, 2002 at 13:32:54 Pacific OS: Windows 2000 5.00.2195 Se CPU/Ram: 850 MHz/512Meg RAM
Comment:
Every 10-15 minutes, my Nortel Contivity VPN client (V04_60.51) [connecting me with my business location] goes down with a dialog box message that says: "The routing table cannot be altered after the Contivity VPN connection has been established...connection was closed" message. I, obviously, am not trying to alter a routing table. Anyone experience this problem? (I am using Sprint DSL, with their own 645 Series modem, with Earthlink.net as the ISP.). Thank you for any assistance, I appreciate it. Brian
Name: Brian Date: October 24, 2002 at 17:30:13 Pacific
Reply:
I take it your using IPsec?
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Response Number 2
Name: Brian Young Date: October 25, 2002 at 04:33:30 Pacific
Reply:
No, IPsec is disabled.
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Response Number 3
Name: Brian Date: October 25, 2002 at 07:46:34 Pacific
Reply:
Are you using PPTP or L2TP?
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Response Number 4
Name: Brian Young Date: October 25, 2002 at 09:54:58 Pacific
Reply:
Sorry to take so long in responding...I'm still checking on this (have an email in to someone on this). Will get back ASAP.
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Response Number 5
Name: Brian Young Date: October 25, 2002 at 11:30:13 Pacific
Reply:
From checking the microsoft technical page on VPNs (an example for Windows 2000) plus consulting further with my company's tech support, the answer is: PPTP.
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Response Number 6
Name: Brian Date: October 25, 2002 at 14:48:54 Pacific
Reply:
Are you sure your using PPTP? can you give me a better idea how this VPN PPTP is layout?
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Response Number 7
Name: Brian Young Date: October 26, 2002 at 18:18:24 Pacific
Reply:
No, I do not know any other details; what I'm going to try to do is use the RASPPPOE protocol to see if that may fix things. I'll let you know how things go; thanks for trying to help me so far. I appreciate it.
Brian
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Response Number 8
Name: Brian Date: October 31, 2002 at 04:23:13 Pacific
Reply:
...problem still persisting...followup with a company rep revealed that IPsec is being used , it's just that the Windows 2000 Advanced TCP/IP Settings->IP Security setting needed to be set to "Do not use IPSEC". The latter info will probably send you down a different path of questions to me (sorry for the original mis-info).
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Response Number 9
Name: Brian Date: November 3, 2002 at 18:32:22 Pacific
Reply:
Found the problem with the "router table cannot be altered" problem while running the Nortel VPN client. There are several other .exe's running, one of which was causing the problem. It could be realplay.exe, however, there are others .exe's that I ended. So, I now have an easier task of finding the exact .exe causing the conflict.
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