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connection stable but lose internet

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Name: amazingmao
Date: June 2, 2008 at 18:43:54 Pacific
OS: Windows XP PS2
CPU/Ram: Athlon 64 3000+/2 gb ram
Comment:

here's what my connection looks like
(shaw) cable internet goes through modem, then through my D-Link DIR-615 Wireless N Router, then a wired connection goes to my computer and a wirelss connection goes to my sister's computer

my problem is that, both our computers like to lose their internet connection at completely random times, requiring us to disable and re-enable the network connection in Control panel/Network connections

funny thing is, we only lose connection to the internet, but Not the connection with the router, and the lights on the router says it's online

i'm a Bittorrent user, which might have something to do with it, as my connection tend to die when i leave my PC on to torrent while i'm at work, or doing heavy browsing while running torrents in the background

hope anyone has any thoughts on this?
thanks



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Response Number 1
Name: guapo
Date: June 3, 2008 at 07:13:43 Pacific
Reply:

When you lose the connection, open the web interface to the router and check the status. Also, make some ping tests. Ping google.com and ping 151.198.0.38


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Response Number 2
Name: amazingmao
Date: June 3, 2008 at 23:04:53 Pacific
Reply:

ok i did what you said and found out something i didn't know before

i cannot ping google, infact i can't even ping my router, and i can't access my router's interface

it seems that though my router shows on it's panel that my computer is connected and there is activity (the panel connection lights up), i am infact not connected

so it might be my network card on my PC's end, but i've actually tried a few other network cards i have lying around and they all have the same problem: disconnected from the internet after some heavy traffic

is there anywhy to find out for sure which part of the connection is broken?


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Response Number 3
Name: guapo
Date: June 4, 2008 at 08:58:08 Pacific
Reply:

Are there any other PCs on the network? If not, connect the PC directly to the modem. If it still happens, maybe you can connect it to a friends router. If it still happens, the problem is in your PC.

Also, click start, run, type eventvwr.msc and press enter. Look at the error messages in all three log files.


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Response Number 4
Name: amazingmao
Date: June 4, 2008 at 23:43:23 Pacific
Reply:

something suspisious in the log is this m4cxw2k3 service that "Driver has encountered an internal error"

what does this mean..?


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Response Number 5
Name: guapo
Date: June 5, 2008 at 05:53:22 Pacific
Reply:

That's the driver for your DLink adapter and the answer to your problem. Look for an update.


m4cxw2k3.sys information

Path found: C:\ WINDOWS\ system32\ drivers\ m4cxw2k3.sys
Version: 8.39.4.3 built by: WinDDK
Company: D-Link Corporation
Product: D-Link DGE-530T Gigabit Ethernet Adapter
Description: NDIS5.1 Miniport Driver for D-Link PCI Express Ethernet Controller


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Response Number 6
Name: amazingmao
Date: July 10, 2008 at 22:32:22 Pacific
Reply:

it's been a while, but my problem has not gone away

After updating my driver for my Dlink adaptor, the same error is still occuring frequently everyday

in event viewer, whenver the error occurs, i would either lose connection, or have very laggy and slow performence in networks

I've also tried taking out the adaptor completely, and run my onboard Lan adaptor.
I still got frequent event 101 errors, although not on m4cxw2k3, but on this yk51x86 file


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Response Number 7
Name: guapo
Date: July 11, 2008 at 05:07:20 Pacific
Reply:

Is the adapter loose? Open the box. Try another adapter if you have one. The problem is with that card or somewhere else in the machine.

I just thought of something else. Download and run TCPOptimizer.exe from speedguide.net It's under broadband tools.


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Response Number 8
Name: amazingmao
Date: July 29, 2008 at 22:07:39 Pacific
Reply:

the adapter is securely plugged in
i've already tried using the onboard one instead of the Dlink one, same problem

TCPOptimizer didn't doing anything for me

http://forums.majorgeeks.com/showth...

^this thread has the exact problem i'm having, and seem like they have the exact same network card as me too.
but if it's the card's fault, then how come problem still occurs when i switch over to onboard? hm, could it be the actual Dlink driver that is messing me up?


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Response Number 9
Name: tampapoet
Date: August 17, 2008 at 07:21:38 Pacific
Reply:

I have a similar problem. Turn off BitTorrent for 3 days, if the problem goes away, I'm thinking it's a bug in your router. Once you get close to 255 open TCP/IP connections, your router takes a crap. This is fairly common to BitTorrent users. To correct this, try limiting the number of connections in your BitTorrent client less than 128. If you problem is similar to mine, this will prevent the problem.

Good luck!


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