computer illiterate needs help now.

Toshiba Satellite a505d-s6968 laptop com...
September 14, 2009 at 20:53:36
Specs: Windows Vista
I have 4 computers. The host computer, and another desktop and 2 laptops. The host is win 98, the other desktop is vista, my laptop is vista and husbands is xp. We have a router. We have frequent network/connection issues, wherein it will say we are connected to the home network with excellent connectivity, but we can not get on. Sometimes it says something about DNS problems, sometimes it suggests firewall issues. But even if I turn off the firewall, it still happens. I have to unplug the router and the other thing, then plug one back in, wait a bit, then plug the other thing in...that seems to reset it, and then they will be fine for awhile, but it may take an hour or a month, and it happens again. I know I am a complete idiot with these matters and I do apologize..but if anyone has any ideas on this, please throw me a bone...special ed style.

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September 15, 2009 at 02:45:41
No need to apologise, you've given enough information for others to help.

Sounds like a "Master Browser" issue - common in mixed OS networks. Sounds technical, but in simple terms, you have W98 in control (your "Host"), and one of the other PCs "takes control" of the network. Whether that happens or not depends mainly on the order each PC connects to the network (and which side of the bed you got out of in the morning -I'm serious!).

XP (or Windows 2000) has a habit of taking control, confusing the other PCs, and has to be stopped from doing so.

In XP: Start menu -> Programs -> Administrative Tools -> Services
Double-click on "Computer Browser" and change "Startup Type" to "Disabled" and then click "Stop" and then OK.

Another route to Services is right-click on "My Computer" and select Manage, but this shows you a load of other stuff you're not (or shouldn't be) interested in.

If you have a problem, post back with details. If not, post back anyway, it's good to know when a problem is solved, and it might help others too.

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September 15, 2009 at 11:38:44
Thank you for your response! I did what you far, so good...;) I hope you will be back here if it acts up again! I am an idiot with son used to help me out, but he's 21 and out with a family of his own and working alot and just doesn't have the time to "bail mom out" anymore! lol...but really, thanks again and thanks for making it simple enough for me to accomplish! If I have anymore issues I will be back!!!

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September 15, 2009 at 14:15:07
Fingers crossed then - glad to hear everything looks OK. but this sort of problem can be hard to pin down and fix permanently. I had an issue some years ago with W98 and W2000 - nearly drove me to drink (more, that is!).

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September 15, 2009 at 19:10:49's still happening. Will be fine, then all the sudden stops working, although it says we are connected...should I follow the steps you gave me earlier for any of the other computers? It also seems to favor connecting to "Netgear" which is an unsecure network, as opposed to my secure home network...the unsecure network works better than my network...I'm so confused and frustrated. I'll take any advice you can give...:/

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September 15, 2009 at 23:57:10
What EXACTLY are the symptoms? What messages do you get? I did say "fingers crossed, didn't I! Don't panic though - if I can't help you fix this, others might have an idea what's going on.

In the meantime, it's worth while carrying out the procedure on the Vista PCs - can't do any harm, anyway.

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September 20, 2009 at 20:17:28
GRR. I have been trying to figure out this problem luck. Here is all I know. It would appear that none of our computers are connecting to our "home network" which is entitled Spice network...however, it SAYS we ARE connected to it. My laptop (vista) and my dtrs. desktop (vista)
WILL connect and WORK with a network called "Netgear" but that is an unsecure network. Even while connected and working with "netgear" it does all the sudden switch to "spice network" then refuses to work (while still saying it is connected with an excellent connection).

So, it seems like some kind of network confusion? I do not really get any "error messages" or anything like that to help you out. It's odd, the "netgear" network has like one bar...whereas the "spice network" has all the its not a signal strength issue.

This is so strange because it was working just fine and its like this happened overnight....

It did mention something about firewall configuration once, but that didn't make sense to me.

I have tried disabling the netgear network, just to see if it was interfering with the spice network or something...didnt work.

My husbands laptop wont even connect to the netgear network and it also says he has excellent connection to the spice network...

I hate computers and unfortunately I can't live without my

I can't afford to call in any "professionals" so...if anyone out there has any more ideas???? I know I am not offering enough information probably, but it's all I have!

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