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Compulink Advantage 8.0 won’t pri

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Name: Lenny0108
Date: October 17, 2005 at 15:45:32 Pacific
OS: Windows XP
CPU/Ram: 256
Comment:

I have installed a new setup of this program on an existing network and I can’t get it to print. The setup is pretty simple, I just install the software n Windows XP and share it. I create shortcuts to the actual program, help files, and mail that came with the software. I then set the Environment variable to the letter A. Next I go to the client computers map the drive, set the Environment variable B through E for the other five licenses, and copy the shortcuts to that computer. Once that is done the software opens and works fine, except I can’t get it to print. When I open a file and try to print it, it acts like it is sending it to the printer but it never comes out.

If anyone has any ideas of what I might try or what I have missed please let me know. The trainers for this software will be coming in soon and I need this problem resolved before they get here.

Thanks for the help



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Response Number 1
Name: wizard-fred
Date: October 17, 2005 at 18:40:53 Pacific
Reply:

Do you have a shared network printer with proper drivers installed?


0

Response Number 2
Name: Lenny0108
Date: October 17, 2005 at 22:26:51 Pacific
Reply:

Yes, the printers work fine with other programs.


0

Response Number 3
Name: wizard-fred
Date: October 18, 2005 at 09:02:15 Pacific
Reply:

The question is still does any printer works with the application?
Is this a multi-user networked application that is suppose to print on one shared network printer?


0

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