Solved changing previous owners details and settings

January 7, 2012 at 05:44:28
Specs: microsoft windows vista home premium, 520@1.60ghz-1gb
bought a second hand laptop but all previous owners details are still in. they must have been on a dial-up network want to change to broadband,how? also need to sort out wifi.

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January 8, 2012 at 01:29:05
✔ Best Answer
The best way is to restore the laptop to its original factory settings - you then have the opportunity to wipe any previous user data and have everything in your own name, any other method just produces piecemeal results.

Depending on the make of the laptop, see if there is an option to create recovery disks somewhere in the start menu - assuming you didn't get any disks with it. Then just reboot from the disk(s) and follow the prompts to do a destructive reinstall (wipes the drive before installing). Alternatively, if there is a Vista COA sticker on it you may be able to get away with a generic Vista disk, but this doesn't always work so leave this to the last option.

As a final point, I would recommend adding another 1Gb of RAM if there's a spare slot - Vista will crawl along with only 1Gb installed.

"I've always been mad, I know I've been mad, like the most of us..." Pink Floyd

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