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Name: Carl1012
Date: July 11, 2007 at 11:08:45 Pacific
OS: XP
CPU/Ram: 512 MB
Product: IBM
Comment:

I just graduated high school, and I am interested in a career in IT. I am finding out 'IT' covers a LOT of stuff. My interest is in setting up networks for small businesses (between 5-50 employees) , and configuring/repairing servers for them. The problem is I don't know where to start. What kind of certifications will I need to be successful in this field?




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Response Number 1
Name: d85kennedy
Date: July 11, 2007 at 13:07:45 Pacific
Reply:

Hi Carl

Its great that you want a career in IT.

I would have to suggest you to go university and study for a degree in IT. Research you choice carefully and ask what happens when you reach years 3 and 4. A lot of universities allow you to specialise in particular areas eg networking / programming once you get towards the end of the degree.

Also find out if the university couse will allow you to sit exams from Cisco and Microsoft. Check out the CCNA / MCP's and CompTIA Network+ stuff.

I'm trying to get switch career and get started in networking and I've passed my CCNA. Unfortunately I am finding it very difficult as I am being edged out by graduates.

Good luck - make your choice with all the info. I may not have found it as difficult if i was a graduate...

PS - find out if your local uni/college do courses at nightschool that you could do aswell as any IT course or if you were working.


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Response Number 2
Name: Curt R
Date: July 11, 2007 at 13:08:14 Pacific
Reply:

I would recommend your A+, Network+, Server+ and possibly your Security+ CompTIA cert's to start with.

If you could get those along with a 2 year diploma computer course (preferably from an accredited institution) you would be doing yourself a favor. Some IT schools offer a diploma course that includes some of the above cert's. At least, the one I went to got me my A+, Network+ and MCSE as well as their diploma.

I would also try to get my MCSE if I were you.


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Response Number 3
Name: Curt R
Date: July 11, 2007 at 13:19:24 Pacific
Reply:

d85kennedy:

Most university level Computer Science courses relate mainly to programming and programming languages.

I've yet to see a single one that offers anything but the most basic hardware, network or operating system courses.

Most of what you described can only be had from technical institutes that offer diploma courses (as compared to degree's).

If you find you're getting edged out on jobs, it's more likely an experience issue with regard to networking.


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Response Number 4
Name: jefro
Date: July 11, 2007 at 15:17:38 Pacific
Reply:

My opinion would be that the more you know the better. Limiting youself to a small portion of the IT field would be foolish. If you insist then contact local shops that provide that service and ask them what they would want you to have to get hired on.

Brach out to more interests to include factory automation would be my suggestion.

I read it wrong and answer it wrong too. So get off my case you goober.


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Response Number 5
Name: d85kennedy
Date: July 11, 2007 at 15:48:17 Pacific
Reply:

Curt R,

I would completely agree with your sentiments there.

The jobs I am applying for are not 'senior network engineer' for example. I have been trying for trainee positions and 1st line tech support etc. I was turned down with an apprenticeship with BT due to being over-qualified in comparison to school leavers! I am over qualified and under experienced - even although i did the CCNA through the Cisco Academy program so i have 1 year lab experience as opposed to a 4 day crash course.

However, In my opinion i am possible being edged out by graduates because their degree proves they are educatable to that standard, where as my qualification means i know a wee-bit about cisco...

Also, the CCNA is very specialised which is also making it difficult. I would agree with Jefro in this respect.

I hope there are some valuable points in here for Carl.

(PS - have another interview with BT for a broadband installation engineer tomorrow - hopefully this is a foot in the door!)

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Response Number 6
Name: Curt R
Date: July 11, 2007 at 22:32:21 Pacific
Reply:

First, I have to agree with Jefro. Don't limit yourself. I started doing exactly the type of work you talk about Carl. Then I moved to a position fixing servers, PC's and printers in financial institutions. Mainly hardware support and deploying images etc. That got pretty boring after a while. Then I had another job doing basically the type of work you described again.

While I enjoyed that immensely, I found I wasn't challenged enough in the long run. Just the same as hardware support. Once you've done one or two small scale LAN's, even if it includes a windows domain, it's not hard to do it again, and again, and again........

However, all that provided me with a solid background in networking and experience working with an assortment of managed switches and routers. Now I'm a network technician and would never go back. What I do now is infinitely more satisfying, and challenging, to me. Maintaining an enterprise WAN with VoIP, wireless, a large datacenter. I work closely with our security department and am responsible not only for the day-to-day maintenance of all the equipment and the network itself, I also get to work on new deployments (like the integration of VoIP and an enterprise level WLAN). The project I'm working on right now, which I'm loving, is phasing out all our old switches for new ones. We're finally getting rid of all the old Cisco junk (sorry Cisco fans....lol) in favor of some awesome Nortel products. I'm creating stacks of switches, configuring VLAN's, dealing with routing issues, BGP etc etc etc.......

Of course, we're all different and you may remain happy with the one type of work, I'd wager after a few years you'll start looking over the fence once you've found the area of computing that most tickles your fancy. So never say no to further training and always, always, persue as much as you can. The more you know, the more employable you are and the more $$$ you can earn. Also, if you know a lot and are good at what you do, it gives you job security.

d85kennedy:

The way things stand, it sucks! There are no college level "degrees" in networking. None!

I know of one technical institute here in Canada that has a "network" degree which is actually an add-on to a 2 year diploma networking course. Now keep in mind, this is a fully accredited institution so the diploma is nothing to sneeze at (unlike most unaccredited private "do-it-yourself" colleges) but, the degree is more of a pseudo degree and the one person I met who actually has this degree, well, he applied for the position I now hold when I applied for it and he didn't even get an interview. Of course, lack of experience had a lot to do with that on his part. But, it's also a testament to the quality and acceptance of his "degree".

Networking is a highly specialized field. It requires solid education and understanding to be able to do what I, and others in this field, do. I work with programmers, web developers, security specialists and other geek types and none of them can do what I do. Yet, most of them have degrees in Comp Sci. In fact, most of them call me up when they want to hook two PC's up at home in a small LAN.........LOL.

There's a bias and a misunderstanding of the networking field that isn't likely to change in my lifetime. But I would like to see universities start offering some serious networking courses in their Comp Sci programs.

I wish you well on the interview! Knock em dead. That's all you need, that foot in the door. A couple of years experience doing something like that and you can start looking at some of the really good jobs available out there.


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Response Number 7
Name: d85kennedy
Date: July 12, 2007 at 05:07:15 Pacific
Reply:

Hi Curt

Nailed the interview, start in 2 weeks!

BTW - for anybody who is following this, here in Scotland the education seems to differ - so when i mention university, it will different from what Curt means by university in canada.

Here in "sunny" scotland it goes as follows
Leave school @18yo with 'Higher grades'
Then dependent on how many 'Higher' you have and the quality of them you can either goto a College or University. Universities are higher up then colleges and have harder required entry grades. At College you can study for an HND/HNC (1 or 2 years)
At university you study for
2 years = Diploma
3 years = Degree
4 years Degree(honours)
5 years = Masters

An HND/HNC from a college will usually gain you entry into year 2 of university

Unfortunately, all the degrees are in computer science as you have stated and dont cover networking much but that is solid advice to gain some experience and then doors will open.

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Response Number 8
Name: Curt R
Date: July 12, 2007 at 05:32:49 Pacific
Reply:

Good news!!!!

Congratulations!!!!

Actually, your school and ours are very similar. Although our "colleges" are all 2 year diploma courses only and "Universities" are 4 year degree programs (most don't offer 2 yr courses) and master's and phd's (doctorates)


In they US they call college what we call university although I think that's just terminology as they mean the same thing education-wise.


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Response Number 9
Name: rsn000
Date: July 12, 2007 at 07:37:04 Pacific
Reply:

Some really good advice.

Curt R: Question, am I missing out on something? I completed a 1 year networking course and received my dimploma back in 2000. After many years of job hunter, I was lucky enough to land myself a networking job in a small small company. Since I've been here for the last year I haven't done anything with the network. Just replace a few hubs with switches(unmanaged) and that's it. What am I missing? Is this network topology design too simple? I'm already beginning to get bored and started looking out. Can you tell me what a typical network is for a medium size company? Our network consist of 1 manage switch and a dozen unmanage switches, a watchguard firebox, two servers (as400 & windows 2003), and about 30 computers which users are all admins to their systems.



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Response Number 10
Name: Curt R
Date: July 12, 2007 at 11:03:05 Pacific
Reply:

It's hard to define a "medium" or "large" network. It's relative and somewhat subjective.

I would call the environment I work in medium to large.

We presently have 5 sites spanning 4 geographical locations. We will be adding two more remote sites at our main geographical location which presently has 2 sites. We will also be adding another remote site at one other geographical location.

We service around 400+ PC's, I couldn't tell you how many printers but I'd wager half that number. Over 150 servers (around 100 of which reside in our data center at our main location). Over 50 switches (including dual, redundant core switches) spanning 13 wiring closets at our main location and 1 closet at all other locations with the exception of one site which presently has 2 closets.

I previously worked for a company that serviced financial institutions across Canada. You can do the math on the number of branches any one banking company has across the entire country. Multiply that by the total number of clients (when I worked for them, they had 3 major banks as clients) plus all the assorted locations that weren't bank branches but were still part of the entire insitution and you begin to get an idea of what I consider a "large" network. We're talking several thousand PC's, half that number, or more, printers, one server minimum per remote location and one managed switch per location.

You're not missing anything to be honest. You're just starting out. Like all the rest of us, you have to start at the begining (ie: at the bottom) and work your way up. I would say if you're starting to get bored, you should probably start looking at a different job. Preferably with a company with a larger environment, more equipment, a more complex network and therefore, more challenges and opportunities for you to grow and learn.

Getting the better job's always depend a lot on experience and what you have for education. While working there you should persue more education. If you really want to persue a career in networking, go after your Network+. Definately try to get some Cisco training and if you can afford it, certification(s). Learn all that you can on your own as it's all going to benefit you in the end.

The people who get a bit of training, get a job and never persue any more training are never going to get a better job. Or move up within the company they work at. The IT world is ever changing and as new technologies and new ways of doing things come along, the more you know about it, the better it is for you.

I can't stress strongly enough the power of education combined with experience. Advancing you education is the best way of advancing yourself.


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