Can't reset d-link password

Did you enter the default password and then make you new password change?

No, I can't even login the first time with the default password after reseting it, so I have not changed it.

Your last message you say 'default password' but before that it was blank password. Normally there _is_ a default password which you will have to enter. Do you have a manual? Some routers have 3 different resets, the one you want being the most severe, and each requires a different or modified procedure to do the reset. Manuals are generally downloadable from the manufacturer's website. For future reference, it is always good to immediately add another admin user (if possible) for these types of situations. Peter (Alert me if you want a reply)

I've triple checked, and the default password for this router (D-Link di-804) is blank. I do have a manual, and I'm following the reset procedure to the best of my knowledge. I was wondering if anyone could shed light on why this procedure is not doing the job.

Direct from the D-Link FAQ's This reset procedure applies to the following devices: DI-704 DI-704P DI-713 DI-713P DI-714P+ DI-804HV DI-808HV Step 1 Power the unit off by unplugging its power adapter. Step 2 Insert a paper clip in to the reset pinhole. Press and hold the reset button with light pressure. Step 3 Power the device back on by plugging it in. Continue to hold the reset button. Step 4 Watch the lights on the front of the gateway. The M1 & M2 should come on solid. When the M1 & M2 begin to blink slowly, release the reset button. The unit will reboot itself and should be at factory defaults. If the M1 light is not blinking about once per second, recycle the power on the gateway. If the M1 & M2 continue to blink rapidly, you held the reset button for too long. Power the device off and repeat the reset procedure. The default IP address is 192.168.0.1. The default username for our routers is admin. The password is blank. If your router asks only for a password, use admin (lower-case). The following reset procedure will completely restore the default settings on your D-Link device including your password. This procedure applies to the DI-514, DI-524, DI-604, DI-614+, DI-624, DI-754, DI-764, DI-774, DI-784, DI-804V, DWL-700AP, DWL-800AP+, DWL-900AP+, DWL-1000AP+, DWL-2000AP, DWL-2100AP, DWL-6000AP, DWL-7000AP, and DWL-7100AP. Step 1 Locate the reset pinhole on the back of the unit. Step 2 With the unit powered on, press and hold the Reset button. Step 3 Hold the Reset button for about 10 seconds. Step 4 Release the Reset button. Step 5 The unit will reboot. Allow 20-30 seconds before reconnecting. Step 6 The device is now at factory defaults. Note: Do not recycle power during the reset procedure. The default user name for most D-Link devices is admin and the password is left blank. When it says hold for about 10 seconds, don't hold for more than ten seconds or the procedure will likely fail, if ten seconds doesn't work try 5 seconds.

How do I reset the DI-711, DI-714, DI-804, or DI-804V? Perform a hard reset: Step 1 Power the unit off by unplugging its power adapter (from the unit, not the wall). Step 2 Insert a paper clip into the reset pinhole. Press and hold the reset button with light pressure. Step 3 Power the device back on by plugging it in. Continue to hold the reset button. Step 4 Watch the lights on the front of the gateway. The status light and wireless light will power off. Once both lights are powered off release the reset button. Step 5 The unit will reboot and now will be reset to default settings. At least one of these three ways should work.