Https is a secure form of http. You enter it on the address like such as https://192.168.2.1.1 Be sure you do know the default IP address of the modem. Why do you want to access the web page anyway? "Best Practices", Event viewer, host file, perfmon, antivirus, anti-spyware, Live CD's, backups, are in my top 10

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Just out of curiosity, what's necessitated the replacing of the modem? And multiple times to boot. "So won’t you give this man his wings What a shame To have to beg you to see We’re not all the same What a shame" - Shinedown

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"So I came to work and tried to log into my work modem and when I typed in the IP address in the address bar it brought up a ASK.com search results page. Any idea how I can get this ASK.com mess off of my computer and log into my modem at home so that I can configure it? Thanks!" Does your work utilize the same modem as your home does? I dont understand your reasoning for attempting to log into your works network configurtion and what it has to do with your home modem. You said your modem got fried in a storm. Have you tried other cabling? Have you tried another PC or Network Card to ensure that your network card is not fried? Or in reverse to test your NIC bring your computer to work, and hooked it up to the network to see if you can browse the internet? You said it is DSL, you can have bad jacks from a storm, does the DSL light on your modem come on? If it doesn't, hook a phone into the jack and ensure you have ring tone. As far as ask.com - your browser instead of pulling up the work modem/router (which has internet) pulled up a search page, yours by default could be ask.com from a peice of adware/spyware or something. Alot more info, can definitely help solve this issue. Thanks for any input.

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Thanks for all the input. The reason I tried this at the office was simply out of curiosity to see if I could log into my modem here. Because it did the same thing as home it leads me to believe it is some type of adware/spyware. However, there is no ask.com software listed in the programs list that I can uninstall and I use Norton and CCleaner so it is surprising that spyware has been able to get by all of that. The modem goes out just about every time we have a thunderstorm or a lot of rain which tells me there is moisture getting into the interface box outside. I have everything hooked up to a surge protector inside and my laptop is set up on a wireless network so even if the modem did get fried in an electrical storm it couldn't have gotten to the network card. I also had the phone company come out and check the wiring and they say everything is good. When I hook up the modem the act light flashes as it should, the link light is on steady as it should be, and the data light flashes very quickly for about five seconds turns off for about 10 seconds then flashes quickly for 5 seconds repeatedly. I checked my laptop last night and all MS firewalls are disabled. Go figure!!

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Try using the Default Gateway to log in to your modem. I couldn't get on throguh my ip address to mine but I could get through on the Default gateway. William E C I AM WEC!!! "If at first you don't succeed, redefine success!" - Anonymous

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Isn't the default gateway the address that came pre-programmed in the modem? I guess I don't understand what you are saying.

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Not nessecarily. Find the little monitor with the lines coming from it in your taskbar (If on your laptop), double click on it, and click support. The default Gateway is there. If you are on a PC, click the two monitors that keep flashing in your taskbar and do the same steps. William E C I AM WEC!!! "If at first you don't succeed, redefine success!" - Anonymous

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Did you just type in the default gateway into your address bar?

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Is this a Westell modem from Verizon? You shouldn't have to configure anything on the modem. Are you not getting internet connectivity on your PC? Is that why you feel you need to access the modem through the ip addy? What does ipconfig show on your computer? "So won’t you give this man his wings What a shame To have to beg you to see We’re not all the same What a shame" - Shinedown

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Also to add: Ask.com isn't considered adware/spyware, so I am not sure why your default search is ASK.com related. Since it is over wireless, I completely agree with NIC being fine. This is a replacement modem - having you hooked it directly to your laptop (wired) instead of wireless? Another good question (as mentioned above), is this Verizon or ATT/SBC? This will help you determine how the previous setup is, if it is Verizon, more than likely you need to call them about your new modem, have them release the MAC associated to your account/IP, and join the new modem to their network, and link it to your account. If it is ATT, the modem needs to be configured for either A. PPPOE mode, or Bridged Mode (the router would handle the PPPOE) Also, you said you had the phone company at your home, did you have them test your DSL? With how you stated that your modem was acting, it appears that it is connecting, then attempting to connect to the ISP. It blinks, and then quit, and then blinks again (repeatedly) because it tries to connect, the ISP fails on authentication, and you receive no internet access. Some more info, we'll get this fixed up for ya. Thanks for any input.

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Just type the default gateway into the address bar. This works for me. I have a Westell Versalink, jus tso you know and it works for this one. William E C I AM WEC!!! "If at first you don't succeed, redefine success!" - Anonymous

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Ok...check this out. When I typed "192.168.1.1" into the address bar the result was the problem above. However, last night I typed in "http://192.168.1.1" and bingo! It worked like a charm. It went right into the modem and I was able to configure and get back online.

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Just for the record..... Most equipment like this comes with a setup guide that explains in detail, the steps to setting up the device. At least, every single router/modem or combo device I've ever used, or worked on/with, has. So the question I have is, why didn't you use it? I'm sure it said to use "http://192.168.1.1" instead of just typing the IP address (you must have had to look at the guide to get the IP right!?!?). Anyhow, that (RTFM) or calling the provider would have been the most logical thing to do before ever coming to a site like this to ask for help. You might want to keep that (RTFM) in mind for future reference, it really does help.

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