IF YOU CAN FIX THIS ONE YOU CAN PROBABLY WALK ON WATER TOO! I'm an I.T. Manager for a 100 user company. I recently bought 2 new Dell Inspiron 9300 Laptops for my owner and General Manager to use on the road with Verizon Sierra Wireless AirCard 555D's and Sonicwall VPN. I've set them up exactly like the rest of my laptops and added them to my domain without any problems at all. Here's the problem. I can connect to the internet with the Aircards no problem. I can connect my VPN tunnel no problem. I CANNOT launch any applications running on our network(MS Outlook OR Business system (HP-UX) applications, etc...) I CAN ping any network device by I.P. address AND DNS name. I can browse administrative shares on both servers and clients. I can browse to mapped network drives. I just can't launch the applications. Keep in mind that I can plug the aircards into any of my other laptops and they work just fine so I know it is not an Aircard or VPN issue. I've quadruple checked to make sure Windows Firewall is turned OFF. I've verified n reverified that the security settings for the computer accounts in Active Directory are identical to known working laptops. I've even reset the computer accounts in A.D. Once again, keep in mind that I can use the same Aircard in any other laptops (besides these 2) and log on as the same users and can launch any applications I want. This one has all of my resources scratching thier heads. Any thoughts would be GREATLY APPRECIATED. Thanx, Jeff -

Any thoughts? You are out of licenses for the applications? What happens when you try to execute one of the applications from the two new machines? Regards, Bryan

This has nothing to do with licenses for the applications, what type of VPN are you using? IPsec or PPTP. I would use PPTP, it supports PPP encapulation.. you should have no problem using app using PPTP..

Thanx for your replies Bryce n Brian. Bryce, I've got plenty of licenses for the apps and when I launch them, they just open up a blank window and hang. Brian, Our Sonicwall Global VPN client uses IPsec. I tried what you suggested but had no change. I really don't think it's a VPN issue as I've got several other laptops that work just fine and even the problem laptops are able to browse network resources, they just can't launch applications. Don't feel bad. The people at SonicWall and Dell are scratching thier heads too. Thanx for any more suggestions. Jeff

If it just the one laptop, re-image it..is there a firewall, it could be anything..

Brian, It's on 2 Brand New (3 weeks old)Dell Inspiron 9300's. Win XP firewall is disabled on both and there are no other firewalls in place. I'll reimage one of them and see how it goes. Thanx, Jeff

jeff, im having the same problem. i brought the owner's laptop home and connected it to my family's wireless network (not verizon;s carrier). with the verizon card disabled, i was able to pull up the vpn, ping my servers, pull up his files on the server, and yes, even pull up his email through outlook via exchange server. so, im thinking that somehow, verizon has a block on certain ports on their end. it doesnt make sense. if it works on my personal network but not over verizon's network, i def think there is an issue with verizon. ive been dealing with this problem for days. if you come up with anything, please let me know. thanks.