Can't get wireless setup to work

Dell 8400
August 17, 2006 at 20:42:42
Specs: Windows XP Home SP2, Pentium 4 512 RAM 3.20 GH

We are trying to set up a wireless internet connection on a laptop. The laptop is a Toshiba Satellite A105 with an Intel Centrino Duo 1.73 GHz 1.49 GB RAM. It runs the Windows XP Media Center SP2. The laptop came with a wireless card installed on it and it has been set up to work wirelessly at my apartment. We would like to set up a wireless connection at my parents' house. The router is a Netgear RangeMAx 2.4 GHz-802.11g. This is the same one that we have at the apartment and that one works well with the laptop. The Geek Squad set that one up. Anyway, we put in the CD that came with the router and get the router hooked up. Then when it comes time for the network to be activated, it takes us to a place to fill in our login name, password, ISP numbers, and DNS Address. We don't know the DNS address part and it when we say to find it automatically it won't work. The first time we tried the setup it gave us a link to go to and try it manually. We clicked the link and ever since that is the only way it will let us do it(we have to type in our ISP and DSN numbers and stuff). We called our internet provider and they said it should just get the numbers by itself and we shouldn't have to type in anything.We are lost and nothing seems to be working. Any ideas on what we could try next? Thanks in advance! Oh and we are trying to install it with a DSL modem.

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#1
August 18, 2006 at 02:03:34

Reset the router to factory settings. Often with these typy devices you also need to do a power reboot to refresh them.
turn off the modem. connect the router with power off. power up the modem first. wait a few minutes then turn on the router. Are you trying to set up the router using a wired or wireless login? I've used a netgear router and it automatically detected and connected to my ISP.
Only the wireless part required any configuration and that was simply enabling it and setting appropriate security settings. Getting the security settings right in the wireless client systems was the tricky bit.

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#2
August 18, 2006 at 06:47:10

Ok I'll try that. I just have one question. It might sound pretty dumb but what exactly do you mean turn off the modem? Just unplug the power cord from it or is there some way to actually turn it off? And at what point in the process do I actually press the button at the back of the router to turn it on?


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#3
August 18, 2006 at 07:41:18

Yes remove the power cord from both modem and router, if your wall socket or powerstrip has no switch. power up the modem first, wait, then connect power to the router

I used to have a signature but it disappeared and I just couldn't be bothered writing another so please feel free to ingore this.


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#4
August 18, 2006 at 21:17:24

I may not be reading your question accurately...
But something to check, I think Toshiba laptops have an on/off switch for the wireless...combination of keys if I recall correctly...

The Netgear is very easy to setup and essentially automatic...restart you devices as suggested above and things should connectup...the Netgear wil automatically determine that you have a DSL modem...


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#5
August 19, 2006 at 10:40:11

Ok so when I connect these all up should the computer be turned off or on? Thanks for all the help....I really appreciate it!

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