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Can't get internet to work on 1 pc

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Name: Chip
Date: January 11, 2002 at 13:45:29 Pacific
Comment:

I've got a Win 98 pc that's normally part of a 3-pc network connected by a 4 port router/switch. I have cable internet service. I was unable to get the internet on this 1 pc when connected to the network, but the other 2 were fine. I could access any of the other pc's file systems from the problem pc and vice versa, but not the internet or email. I thought the problem was with the router.

But I connected the cable modem directly to this problem pc and still can't get connected. I do get an ip address from the modem. I've checked the TCP/IP settings and they're the same as the other pc's. I tried removing TCP/IP and reinstalling. Still no go. I'm stumped! Any ideas?

Thanks, Chip



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Response Number 1
Name: JMW
Date: January 11, 2002 at 17:46:07 Pacific
Reply:

Since you can see the other computers in the
network TCP/IP must be working ok, unless you
have another protocol installed. If you do,
remove the other protocol and see if you can
still see the other computers with TCP/IP only.

Could be an Explorer problem. Did you try the Internet connection Wizard? You might
have to re-install IE.


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Response Number 2
Name: Mark
Date: January 12, 2002 at 02:28:47 Pacific
Reply:

or even simplier maybe your cat5 cable is messed up =p it can happen u know =)


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Response Number 3
Name: jimbojones
Date: January 12, 2002 at 02:40:22 Pacific
Reply:

I think JMW has the right idea. TCP/IP is working it's just that your browser is not set up to access the net through the LAN properly. Run the IE connection wizard again and choose 'connect through LAN'.

Jimbo


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Response Number 4
Name: Chip
Date: January 12, 2002 at 03:15:23 Pacific
Reply:

Thanks for the responses.

I do have another protocol, NetBEUI. When setting up the network I couldn't communicate with the other pc's until I installed it. I'll see what happens if I uninstall it.

I tried the Internet Connection Wizard and got an error "Failed to load the Internet Connection wizard helper component".

Any ideas on that one?

Chip


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Response Number 5
Name: Phil Busby
Date: February 23, 2002 at 13:11:03 Pacific
Reply:

This seems to be a problem with the internet connection wizard.

Run Iwcoobe.exe to reset the internet connection.

Phil


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