Can't connect to internet

June 29, 2014 at 13:45:50
Specs: Windows 7
I installed HP Recovery Discs on a laptop in my house and also set it up to be wireless. I have a Century Link modem & wireless D-Link DIR 815. I could get on the internet with my tablet and another laptop out in my garage, through a D-Link booster, before I installed the recovery discs on the first laptop.
Now I can't get on the internet on my tablet in the house or the laptop in the garage. It appears that when I set up the new laptop I somehow made it the hot spot and lost the wireless D-Link. I originally put the Recovered Laptop on a Home Group Network, but I have since taken it off.
Can you please help me get back to where I was and have the new laptop be on the wireless like the rest of my computers?

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June 29, 2014 at 13:58:58
Can you "see" the router at all on wifi networks in your area - on any computer, tablet etc.?

Can you access your D-link router at all - and ideally via ethernet/cat-5 connection? If so (and you will need to do this via cat-5 connection) then you would go to the router's "home page" and investigate the wifi settings... See if it's still enabled; and also note its SSID and password.

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June 29, 2014 at 14:12:12
No......cannot see the router anywhere.
The Recovered Laptop in the house is the only one
that recognizes the wireless setup.

message edited by TomLeaLan

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June 29, 2014 at 14:34:56
You restored (recovered ) the laptop in the house Let's call it "A"and now it's the only one that can see your D-link over wifi? The tablets and the other laptop (let's call it "B") in the garage can't see even the extender; let alone the main router?

If you bring the tablets and laptop B into the range (into the house) of the D-link main router; do they see it then over wifi?

Does laptop B connect to the main router OK via cat-5?

Connect laptop A to your D-link via cat-5; access and view the wifi settings for the main (D-link) router; note them down.

Check what security levels/measures you have invoked (if any)..Is the router broadcasting its SSID? Is there "mac filtering" invoked - this means allow only these listed mac addresses access, or disallow these listed mac addresses access; or allow anyone access (mac filtering is not invoked).

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Related Solutions

June 29, 2014 at 15:06:19
Answers to questions before instructions:

A can see the wifi and gets on the internet.

B can see the extender
B can see A

In the house:

B still cannot see wifi
B can see extender
B can see A
Tablet is not connecting to wifi


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June 29, 2014 at 17:32:24
What is via cat-5?

Can you use layman terms.

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June 30, 2014 at 03:11:01
Via cat-5 means if you connect a computer to the router (or any ethernet network connection port) using an ethernet cable. Typically the cable used is often a type known as category-5 (cat-5); and often can be "cat-5e" or even "cat-6".

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July 7, 2014 at 02:53:29
Not trying to be a smart ass, but have you made sure the options on the tablet are set properly; would be worth getting into the settings screen and making sure wifi is enabled and have it search (remove any old or distant wifi connections)

also you router might have a max limit of connections on it, make sure you can obtain a lease for the device from the dhcp, its possible its been secured with mac filtering also so worth taking a good look into the setup on the router.

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