Can't connect to internet through my router.

December 7, 2011 at 12:20:01
Specs: Windows Vista
My laptop and desktop connect to the router and they can see eachother and everything but the router won't connect the computers to the internet. When I try to open a webpage in the inter net it says its a DNS error but I don't know. When i connect a computer directly to the modem it works though. They are both HP with Windows Vista.

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#1
December 7, 2011 at 12:26:56
with the router connected to the modem and the pc connected to the router, logon to the router. Go to the wan link tab and there should be a "clone workstation mac address" button. Push it.

save the settings and reboot the router.

ISP tend to register the pcs mac address to then give you a dhcp ip. You are just transferring that mac address to the router so it gets the ip address.

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#2
December 7, 2011 at 12:27:05
Did you just buy the router? Have you opened the web interface? If it's a cable modem, sometimes it has to be reset from the cable company.

Shut everything & restart the modem first. Wait a few minutes, then start the router. Then start the PCs last.

How do you know when a politician is lying? His mouth is moving.


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#3
December 7, 2011 at 13:14:46
I've had this router for a couple years and it just suddenly stopped working. I tried all that already but it hasn't worked.

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#4
December 7, 2011 at 15:29:51
Tell the ISP that you want it replaced.

How do you know when a politician is lying? His mouth is moving.


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