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Can't connect to internet on one PC

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Name: Ryagerman91
Date: December 30, 2008 at 20:36:38 Pacific
OS: Windows XP
CPU/Ram: 4GB
Product: Custom / CUSTOM
Subcategory: General
Comment:

Ok so here is my problem. I recently built my own computer and have had no problems at all. All of a sudden my internet stops working on just that computer. I have 3 computers in the house and the other two are working just fine.

I have gone to command prompt and did that ipconfig /all and got:
Windows IP Configuration

Host Name . . . . . . . . . . . . : ryan-014d09bf2d
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.wa.comcast.net.

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : hsd1.wa.comcast.net.
Description . . . . . . . . . . . : Atheros L1 Gigabit Ethernet 10/100/1
000Base-T Controller
Physical Address. . . . . . . . . : ED-9F-E9-D7-F7-F7
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.102
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 68.87.69.146
68.87.85.98
68.87.78.130
Lease Obtained. . . . . . . . . . : Friday, October 31, 2008 12:41:03 AM

Lease Expires . . . . . . . . . . : Saturday, November 01, 2008 12:41:03
AM

I've gone to my network settings and tried repairing my network card and it says there are no problems whatsoever and i have even tried reformatting and reinstalled everything.
I then tried pinging my default gateway and i timed out everytime. This is where I'm at a loss so can anyone help me?



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Response Number 1
Name: paulsep
Date: December 31, 2008 at 05:36:02 Pacific
Reply:

Open CMD and try these two commands and see, the result.

tracert 68.87.69.146

tracert cns.beaverton.or.bverton.comcast.net

The first command makes a traceroute to the first listed DNS server in your configuration.
If this is working, you can get out through the internet.

The second command makes a traceroute to the first DNS server, but it must first resolve the name to get the ip address of that server.
If that doesn't work, you got an DNS problem.
In this case, post the result, on where the traceroute stopped.


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Response Number 2
Name: Ryagerman91
Date: December 31, 2008 at 16:30:07 Pacific
Reply:

for the first request it said it timed out every time. And for the second command it was unable to solve the name.

I talked to comcast last night and they said that most likely my network adapter has stopped working correctly.


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Response Number 3
Name: paulsep
Date: January 1, 2009 at 06:50:19 Pacific
Reply:

Couldn't say that at this stage, because the only thing we know right know is, that you can't get out and can't resolve hostnames.

Can you ping your router (192.168.1.1)?

If not, have you tried to use another cable?

Also have a look at your router.
When a computer is connected to it, there should be a LED flashing for the port, the computer is connected to.


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Response Number 4
Name: Ryagerman91
Date: January 1, 2009 at 20:33:08 Pacific
Reply:

yeah i've already tried pinging my router and it times out. Tried two other cables and both don't work and all the right led lights are on. I've also tried resetting my modems and router


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Response Number 5
Name: paulsep
Date: January 2, 2009 at 06:26:42 Pacific
Reply:

Ok, what does the network environment show up.
Is there listed a LAN-connection or is it shown as e.g. LAN-connection (2) or something like that?

Is there more than one network card installed in your pc?


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Response Number 6
Name: Ryagerman91
Date: January 2, 2009 at 19:30:31 Pacific
Reply:

it says Local Area Connection 2 and there is only one network adaptor and it's integrated into the motherboard


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Response Number 7
Name: paulsep
Date: January 3, 2009 at 03:43:06 Pacific
Reply:

This might be the problem, because if there is only one network card installed, you normally have "Local Area Connection" without any number.
The number indicates, that there is another old configuration stored in the registry of windows.

This shouldn't be a problem, but sometimes it is.
I had such problem month ago.
I deleted all the entries of Local Area Connection in the registry and restarted my computer.
But if you plan to do this, you should know how to do this, a mistake can cause you windows to stop working or may end up in a blue screen of death.


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Response Number 8
Name: Ryagerman91
Date: January 3, 2009 at 12:04:55 Pacific
Reply:

i doubt that is the problem because i already reformatted trying to fix it haha


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Response Number 9
Name: Ryagerman91
Date: January 3, 2009 at 21:47:47 Pacific
Reply:

i doubt that is the problem because i already reformatted trying to fix it haha


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Response Number 10
Name: Ryagerman91
Date: January 6, 2009 at 23:06:41 Pacific
Reply:

Well i got a new network adapter and it works fine now


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