Solved cant connect to internet at my house wife has code or forgot

November 9, 2012 at 14:16:18
Specs: Windows 7

need to connect to internet via house wife has pass word but said she forgot we just moved have a laptop need to get service we have sure west can i call a tech to come out?

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#1
November 9, 2012 at 14:23:35
✔ Best Answer

You need to be on a computer that is connected by ethernet cable to the router, then you can access the router and change the wifi password to a new one. If no one can remember the password to access the router iteself, then you press and hold the reset button in few seconds and that will reset it to out of the box settings and allow you to use the default login for your router. Depending on how you connect you may have to reconfigure the settings.

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