Solved Can't connect to any https web sites

May 31, 2011 at 17:01:55
Specs: Windows 7 64bit

can't access gmail or any https sites at all such as fnb.co.za or auction sites ect... I've tried resetting my rooter, configured all the settings as they were when working, I have basically gone into my network & sharing centre and change adapter settings to make sure all the settings there are as should be, reset , & config all of those as well, I've also gone into cmd and reset my D-link completelly from the command, and also tried to restore my computer to an earlier stage which did not work either , Now all I can gather is that It has to be a block some where most likely with the rooter , which is blocking access to port 443.

I have done everything i can possible think of so if any one can help me please do so, I will appriciate any help I can get at this stage.

I unfortunitelly cannot access my email accounts but can comunicate through skype
If this is the only way of communicating my skype profile is Angelique S - Cape town - -

Hopefully this will help.


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✔ Best Answer
June 2, 2011 at 19:35:55

There are some activeX controls, that had been disabled by Micrisoft updates, because of security issues.

These Microsoft updates do create registry settings, to disable such ActiveX controls.

Anyway, did you make sure, that the computers in question do have all the latest Microsoft updates installed?

Btw: This has nothing to do with e.g. Firefox, because Firefox do not support ActiveX controls.
Also Linux OSes do not support ActiveX Controls, but as you stated, you can access https sites.
Therefore https sites should also be accessable in Firefox on Windows machines.
Also you might check the add-ons, installed in Firefox. You may disable them step by step, to figure out, which one causes the issue of non accessable https sites.

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#1
May 31, 2011 at 17:54:51

Have you already tried to delete all cookies?
You may also try to reset the security settings in IE, if you use IE for browsing, to the default settings.

Router can't be the issue, if you already resetted it to factory default settings and reconfigured it from scratch.

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#2
June 1, 2011 at 05:19:43

Hi , Yes I have tried deleting .. cookies - personal information - history ect, I have also Tried to reinstall IE9 as The reset did not work either, Funny enough though It works in Linux (Ubuntu)

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#3
June 1, 2011 at 05:32:12

To be honest, I've no experience on IE9.
On my system, the only reason, why there is IE8 installed is, because it's windows 7.
But I never use IE for browsing the internet.

You may try another browser on windows.
I suggest to use firefox.
Firefox in conjunction with NoScript, thats an add-on for firefox, makes the browser more secure, because it blocks Java script by default and you can allow java script for internet sites, trusted by you.

Simply give it a shot.

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#4
June 1, 2011 at 06:00:01

I actually downloaded - safari - Mozilla - Opera - and one or two others that I am not fimiliar with at all, but I think the problem doesn't exist becayse of the browser but because of the rooter . D-Link. It is the only thing that really makes sense that there is something on the rooter blocking port 443, which is basically secure sites such as https:// .... The reason I say this is because I have a desktop connected via Lan & then I've got a laptop connected via Wireless and they both have exactly the same problem.... Although, I have to be honest all my networking issues started as soon as I got my Xbox connected to the Internet via a Ethernet cable which ic still not working properly but at this stage just want to take one step at a time.

Almost ready to start shouting ,(lol) but seriously, its quite frustrating.


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#5
June 1, 2011 at 06:10:00

I think, the router isn't the issue, because all traffic from inside your lan to the internet is normally allowed, except, you setup you own filters in the router for outgoing traffic.

And when you say, linux can access https sites, it couldn't be the router, if the linux machine uses the same router.

This indeed kills my guess of own created outgoing filter in the router.

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#6
June 2, 2011 at 07:41:32

I also thought the same thing although when i log in via linux then i can access all accounts & secure sites. So a different oporating system works ! I'm not sure why, maby because it is a virtual machine, I do however get a pop up everytime saying the following in windows

" Your current security settings are not allowing one or more of the activeX controls to run"

Do you by any chance have any idea what this means or where to find the ActiveX controls?


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#7
June 2, 2011 at 07:47:07

I agree with you which is why I am so confused on the other hand, my laptop also runs on Win7, same operating system, same browser ect, and I'm having the same Issue via Wireless connection.

Really a catch 22 this one!


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#8
June 2, 2011 at 19:35:55
✔ Best Answer

There are some activeX controls, that had been disabled by Micrisoft updates, because of security issues.

These Microsoft updates do create registry settings, to disable such ActiveX controls.

Anyway, did you make sure, that the computers in question do have all the latest Microsoft updates installed?

Btw: This has nothing to do with e.g. Firefox, because Firefox do not support ActiveX controls.
Also Linux OSes do not support ActiveX Controls, but as you stated, you can access https sites.
Therefore https sites should also be accessable in Firefox on Windows machines.
Also you might check the add-ons, installed in Firefox. You may disable them step by step, to figure out, which one causes the issue of non accessable https sites.

Click Here on HowTo ask good Question to get best Help
Let us know, if the problem is solved !!!


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#9
June 2, 2011 at 20:24:32

Hi

Yes I have my computer set up to automatically update , not a firefox problem I know, I was just curious as to what exactky the activeX settings had to do with some pages not being able to display, I use firefox in linux. and IE9 in windows , Only one thing that really does not make any sense to me at all is, If it has something to do with my settings why are the other computers having the same problem, with and without a ethernet cable.

but the fact remains that I'm able to access it via linux , which I basically installed as a dual bootable oporating system, but then again on the other hand It is not one of the newest versions its a older version I had on disk, which apparently doesnt have all of the security settings that is added to the newer versions.

I really don't know hey, been almost two weeks and I'm still trying new things.

Oh with the other comp/laptops there is no warnings or pop ups either but does have the exact same problem no secure (https:// sites at all, but normal sites work, This one has really got me damned cause there is no way of knowing what the solution is at this stage, all i know is that its the same on all the computers weather plugged in or via wifi, all the same no http:// sites all through the same rooter, but then I've also got a dual booted system reserved which is linux and thats the only one that works.!!

Now remember , One of the laptops are also just win7 and the other Ubuntu 10.
Same problem.


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#10
June 2, 2011 at 20:52:29

Yes, but ActiveX controls do only apply to Windows computers, not to MAC OS X or Linux (Ubuntu or whatever).

You might check, whether ActiveX is enabled by using this short program, that you can download as installable .EXE file or as .ZIP file.
I preferably use the ZIP files, because you don't have to install the program. You simply extract the files to a temporary folder and doubleclick on the exe file named xp-AntiSpy.
This program is used to enable or disable a lot of system processes or functions of windows.
All options are well described and whether you can disable them or better leave them alone.
One of the options is ActiveX Controls, which can be enabled or disabled.
You can download the free program at:
http://www.xp-antispy.org/

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Let us know, if the problem is solved !!!


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#11
June 2, 2011 at 23:33:30

The date on the computer is correct?


Try everything listed here:
http://support.microsoft.com/kb/813444


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#12
June 3, 2011 at 03:27:48

Thank you, will keep you updated.

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#13
June 16, 2011 at 13:51:58

Thanks for all the help, I re installed windows completely which sorted out my problem.
Ended up being windows updates security that tried to block certain ports for all users on the home network, Linux worked because it was not linked to the home network. Quite a weird experience but hey, We gotta learn somehow.

Thanks again for all the help though, Much appreciated.


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#14
June 17, 2011 at 06:16:09

You are welcome.

You are expecting our help, we are expecting your response !!!


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