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Can't connect to 192.168.1.1

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Name: Stephfr
Date: December 11, 2008 at 11:31:31 Pacific
OS: XP Pro
CPU/Ram: AMD 2800 - 768MB ram
Product: Asus / WL-600G
Comment:

Please can someone help? I can not connect via browser to my router @ 192.168.1.1. Have tried everything – swapped cables, set static IP, etc., etc. My PC IP is 192.168.1.2 and the search utility that comes with the WL-600G confirms that the device is at 192.168.1.1. Default gateway set to 192.168.1.1. I suspect there is something in IE7 that is blocking access but don’t know what it could be. Have tried Firefox but made no difference. Have reset to factory default too. I can connect to the device via wireless – authentication works find but when I type in 192.168.1.1, ‘page can’t be found’ comes up every time – any suggestions?



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Response Number 1
Name: wanderer
Date: December 11, 2008 at 13:14:13 Pacific
Reply:

Have you ever accessed the router before?

My suggestion would be to set your tcp/ip to be a dhcp client and then reboot. Go to a cmd prompt and type ipconfig. What is your gateway ip?

Make sure the windows firewall or other third party softwares like Norton are not blocking any access at this time.

Example of Oxymoron:
Person who is pro life and anti sex education.
Education is key to prevention. Prevent conception you prevent abortion. Abstinence training clearly isn't working.


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Response Number 2
Name: Stephfr
Date: December 12, 2008 at 15:05:06 Pacific
Reply:

Hi, thanks for your help - No, this is the first time I have used the router. I have set the tcp/ip as a client and have also tried fixed IP that is on the same IP layer. The router's IP is 192.168.1.1 and this is the gateway IP. The PC connects to the router and IP is authenticated etc. when DHCP is enabled or when fixed IP has been set. The connection spec confirms IP, gateway, etc are correct but when I type 192.168.1.1 in the browser, the setup page can't be found. In other words the computer registers that it is connected to the router, (cable as well as wireless), but I can not access the router's setup. Firewalls etc. have all been turned off & I am now at the point at which I suspect that the firmware is corrupt. Putting the router into recovery mode + uploading current firmware revision does not change the problem.


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Response Number 3
Name: Jennifer SUMN
Date: December 13, 2008 at 11:36:50 Pacific
Reply:

Try 192.168.0.1

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


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Response Number 4
Name: Stephfr
Date: December 13, 2008 at 19:27:43 Pacific
Reply:

..this didn't work but thanks :) I can connect to the device via both wireless as well as cable and the router's DHCP server is allocating the correct address to my computer and this includes a gateway address of 192.168.1.1. In other words the IP is indeed at 192.168.1.1 but the browser finds nothing at that address. I can also ping 192.168.1.1 - it's a mystery :)


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Response Number 5
Name: Boudreaux987
Date: December 27, 2008 at 21:28:16 Pacific
Reply:

cant access web based setup for 192.168.1.1 need to access it to setup encryption


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Response Number 6
Name: TheZombie
Date: February 11, 2009 at 12:34:38 Pacific
Reply:

Try using https instead of http - maybe your router is using secure connection only?


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Response Number 7
Name: pyrolitic
Date: February 11, 2009 at 14:46:41 Pacific
Reply:

Something else to try, which I've seen work before with the same problem, type the full "http://192.168.1.1" into the browser address window, instead of just 192.168.1.1



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Response Number 8
Name: netcoder
Date: February 11, 2009 at 15:50:31 Pacific
Reply:

This new web site will report the IP address of your computer router more conveniently than ipconfig:
http://findmyrouter.skahasoftware.com


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Response Number 9
Name: Stephfr
Date: February 13, 2009 at 15:25:45 Pacific
Reply:

I have eventually tracked the problem down to CA's Internet Security Suite (ISS) which I use for AV, firewall etc. I had proven earlier that the issue had nothing to do with firewall but what in fact turned out to be blocking access to the router's setup page, was ISS' Parental Control application. When this was disabled altogether, the problem went away! (I had previously turned off all parental blocking but this had not solved the problem. The problem was only solved when Parental Control was uninstalled). CA had no answer to give as to why this problem existed with only one style of router and none others that were either made by the same manufacturer or others! Thanks for all your expert advice + suggestions. Maybe someone can use my experience to solve a similar issue?


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