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Can't access web thru wireless link

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Name: tk12345
Date: November 10, 2003 at 09:26:25 Pacific
OS: Win XP
CPU/Ram: Centrino, 512 MB
Comment:

Help please!!!!
It appears that the wireless part of my router isn't talking to the wired part and can't access the internet.

Details below.

When I connect my computer to the router (linksys) via a wireless adapter, I cannot access the net. I can ping the router, but not any address across the net.

To help narrow down the issue, I've actually pulled every other piece of equipment out of the network so now I have:

1 PC with a wired connect and USB wireless, each of which I can disable or enable at any time.

Linksys Wireless Router BEFW11S4

Linksys wireless USB connector


I've spent 4 hours on the phone with linksys tech support, uninstalled and re-installed, received new firm ware, new drivers and every trick in their book, to no avail. I even returned the router and got a replacment. Same mess.

I am using XP.

Any help would be greatly appreciated.

Thanks.



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Response Number 1
Name: Danny Larouche XL2
Date: November 10, 2003 at 10:33:07 Pacific
Reply:

what is your computer`s default gateway address? Maybe it is missing, wrong or bound to the wrong interface.


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Response Number 2
Name: tk12345
Date: November 10, 2003 at 11:31:30 Pacific
Reply:

Danny,

Thank for your reply.

I have both the IP address and DNS address to be selected automatically.

Any ideas that you might have that i could try will help.


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Response Number 3
Name: TheChad
Date: November 10, 2003 at 21:38:30 Pacific
Reply:

You can ping the router from the wireless connection?

Can you ping the router from the wired connection?

Both of the wired & wireless PC's have different IP addresses? Which you have confirmed by doing an ipconfig from command prompt? Do both have a default gateway (which is the same) when you do that ipconfig?


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Response Number 4
Name: tk12345
Date: November 11, 2003 at 05:12:54 Pacific
Reply:

The Chad,

I can ping the router successfully thru the wireless and wired connections but I can't ping any address nor access anywebpage beyond the router.



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Response Number 5
Name: TheChad
Date: November 11, 2003 at 16:07:54 Pacific
Reply:

This would suggest that your default gateway is incorrect.

If you could ping other local computers but not the internet then I would suggest it could also be DNS, but if you can't ping anything it must be the gateway.

When you ipconfig, do you get a default gateway? It is very important that we know this to help you out.

In your first post you said that the wireless wasn't talking to the wired. Does this mean that the wired computer can access the internet?


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Response Number 6
Name: tk12345
Date: November 12, 2003 at 10:35:15 Pacific
Reply:

The Chad,

I really appreciate the help.

I only have one computer that is connected wireless to the linksys router. The connection signal is strong and I can ping the router with no problem. I just can't ping anything beyound the router.

If I connect thru a wire to the router, I still can't ping beyound the router, but i can ping the router as well.

So wired or wireless, i can't access the internet nor ping any address on the internet.

As far as ipconfig, I am not sure what you mean. I am not the best netwrorking expert outthere. I will try ipconfig tonight and i'll get back to you tomorrow on what i get.

Thanks again.


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Response Number 7
Name: tk12345
Date: November 13, 2003 at 05:15:02 Pacific
Reply:

It workd now. Thank you so much The Chad.


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