Can't access security camera's from different subnet

September 24, 2014 at 11:11:19
Specs: SErver 2012, 124
I can access my security cameras from any computer on the same subnet. 192.168.0.##

If I switch to any computer in my other subnet 192.168.10.## I cannot load the login NOR can I ping them.

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September 24, 2014 at 11:45:05
You need to configure a route, on your router, between the two subnets. That's what routers do.

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September 24, 2014 at 11:54:53
Do I have to configure that for every device? I can ping every other device (printers, copiers, other switches) on the 192.168.0 subnet from the .10 subnet. I just can't reach these security cameras. I have two servers on the .10 subnet and they are both unable to reach the security cameras on the .0 subnet despite being able to get to every other device on the .0 subnet. The full address is Could it be the port. I tried a tracert. It dies as soon as it leaves the .10 subnet.

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September 24, 2014 at 13:03:51
That you can reach other devices indicates that there is a route set up; probably the router did thid automatically. I find it difficult to understand why you can ping the cameras from one network but not the other, whilst you can ping all other devices. I'm afraid that I don't have any suggestion as to what the difference can be between the cameras and the other devices.

It may be worth detailing the make and model of the cameras in case anyone else is familiar with them.

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September 24, 2014 at 13:20:36
I agree. If I can log into a copier from both subnets, the security cameras should be a no-brainer too.

I'm going to look at the device itself tomorrow. Perhaps the security guy didn't enter all of the information properly (subnet/gateway) and the like.

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September 24, 2014 at 14:03:29
On further thought, if the default router (gateway) was not correctly set on the cameras then that would explain what is happening so that is certainly worth checking.

message edited by ijack

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