Canot browse internet/ Can ping goo

January 5, 2009 at 16:56:35
Specs: Windows Vista, unknown
This is the problem I am having. On my nephews lap top I can not get it to open internet pages or browse. I.E. starts up and goes to about blank page with the google tool bar loaded etc and just a white page.

When I try to ping a website I can ping it just fine, if I start I.E and then do a google search the google search works. For example I googled pan troglodytes troglodytes
and the search results showed how ever when trying to open one it would error out. So I decided to try another google search incase for some odd reason a 13 year old had been looking up chimps.alsophis antillensis manselli figuring I should be safe nothing cashed in the browser or what not and same situation.

The internet is working properly as their vonage phone still works. The only thing to have changed was he brought his lap top down here over the weekend and connected to my net work to play wow.

I have released and renewed his ip at his house, have looked in the vista network map and it shows a connection to the internet as fine. I have the system set to obtain ip automatically. I can get into the router and every thing seemed ok their. And I tried using the lap top connected through an Ethernet cable and wireless with no luck. The computer net work cards seem fine as a ping test to 120.0.07 works as well as the mentioned google ping test.

Any ideas what I am doing wrong?

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January 5, 2009 at 20:14:37
If you can ping a website by name the connection is OK. Shows DNS is working and you have a route to google at least.

The issue is the browser settings or port settings. Ping and browser use different ports.
A router may be blocking port 80. Firewalls or even host files.

Could telnet port 80 to check network ports.

See the browser lan settings. Might have a proxy in it.

Could try portablefirefox from to test. Put it on a flash drive and try it on the computer.

"Best Practices", Event viewer, host file, perfmon, antivirus, anti-spyware, Live CD's, backups, are in my top 10

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January 6, 2009 at 09:43:21
I checked into his settings more and its not a fire wall blocking the connection as they had their fire wall off :(.

I will need to drive up their way and see if their router is blocking anything. I will let y'all know and if their are any other ideas please let me know.

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