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Cannot Ping Laptop Desktop

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Name: cpharris
Date: May 30, 2007 at 08:41:17 Pacific
OS: Windows XP
CPU/Ram: Pentium 4 CPU 2GHz, 448 M
Product: Compaq Presario
Comment:

I had to reinstall Windows XP Home Edition on my Compaq Presario. After reinstalling, I then reinstalled all Windows updates, including SP2. After the successful completion of these reinstallations, I can't get the laptop to connect to the desktop or to connect to the internet. (Before the reinstall, connection wasn't a problem).

The connection is wi-fi though a Parkervision router.

The desktop connects via a Comcast modem to the internet.

The laptop "sees" the router and another connection in my neighborhood (looking at "View Wireless Networks"). However, I cannot ping the router from the laptop.

I cannot ping the desktop from the laptop, and vice versa. I cannot "see" the laptop in the Network Neighborhood and vice versa.

I can ping the laptop on the laptop.

I've turned off all firewalls and encryption on the router.

I've rebooted numerous times. I've powered down the router (though I can't believe that's the problem). I've deleted and reinstated Exceptions for the laptop in the desktop firewall, even though the firewall is off.

Though this seems like a firewall problem, it beats me. I'm stymied.

Chris




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Response Number 1
Name: jefro
Date: May 30, 2007 at 14:02:51 Pacific
Reply:

Forget ping. Don't use that.

Use two tools. One the the help and support pages on network diagnostics. The other tool is the command line command ipconfig /all

I read it wrong and answer it wrong too. So get off my case you goober.


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Response Number 2
Name: OrionCA
Date: May 30, 2007 at 15:52:27 Pacific
Reply:

XP SP2 automatically enables the Windows Firewall by default. However it doesn't usually configure the client correctly to work with a LAN. Check to make sure the firewall ON THE CLIENT is disabled. You can re-enable it later with the correct settings under the Security menu.


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