|Hope you didn't spend too much on that. My guess is the owner is the only one making it rich.|
Do you know anyone else that can use it?
Might try a knoppix live cd???
The only think I could think of is your security settings on IE are set high or maybe active x or java issue.
"Best Practices", Event viewer, host file, perfmon, antivirus, anti-spyware, Live CD's, backups, are in my top 10