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I cannot connect to the Exchange server from home via VPN. Outlook cannot establish connection, even re-creating my user profile in the mail settings did not work. I have noticed that Outlook & Internet Explorer stop working every time Outlook cannot connect to the server, When I connect from work it is working fine. What should I do? My local service desk does not have a clue. Thanks

Unfortunately this is something that you service desk should be able to handle. Is the vpn making a connection?

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