Can ping but no browser connection

September 13, 2010 at 04:10:04
Specs: Windows 7
Network is fine able to access internet with other station.
Reinstall network adapter
Run and remove all types of virus and spy-ware with scanner.
Reset DNS and Registry in the station
Remover all window update
Disable all start up
Reset Winsock
No proxy setting or setup in browser setting

Still can't fix the problem, I am able to ping, use skype, and update window. But no browser access(Firefox or IE), can't update any software other than window, and can't login to MSN Messenger. Wants to see if anyone can help me with this problem


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#1
September 13, 2010 at 05:30:39
On both the working PC and the one that's having issues, open a command prompt window (ie: Start >> Run >> type cmd and hit Enter) and run the following command:

ipconfig /all

Compare the output. Computers in the same LAN will have identical TCP/IP settings except for the actual IP address which should be different, but within the same subnet.

Feel free to post the output here in a response so we can have a look.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#2
September 13, 2010 at 05:53:18
Concerning #1, compare the DNS servers IP address of a working PC and the non working PC.
I guess, you have a DNS problem, causing this.

The original poster should always write the last response !!!
Let us know, if the problem is solved !!!


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#3
September 13, 2010 at 11:13:41
All of the Ipconfig setting is the same for both PC, I don't think the problem is from the DNS because I able to ping any website. Just the browser is not working, also if is a DNS problem i will be able to log on to messenger or update some software. I believe that the HTTP port 80 is blocked on that station. But i have no idea have to unblock or to check if that is what causing the problem.

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Related Solutions

#4
September 13, 2010 at 11:16:33
To check, whether it has something to do with DNS, simply open a command line prompt (CMD) and try a
tracert google.com

NOTE: CMD must be run with Administrator rights.


The original poster should always write the last response !!!
Let us know, if the problem is solved !!!


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#5
September 13, 2010 at 11:25:54
Ping or Trace route work on any website. (Example: www.google.com, www.msn.com, or www.yahoo.com). DNS is able to match the IP address.
Just the Browser is not connecting.

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#6
September 13, 2010 at 12:40:50
Have you checked the proxy settings in the browser configuration?

The original poster should always write the last response !!!
Let us know, if the problem is solved !!!


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#7
September 13, 2010 at 18:32:57
No proxy setting for any browser configuration. I even reinstall the browsers and reset all of the setting to default

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