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can get network but not internet

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Name: terryscf
Date: September 14, 2005 at 09:21:02 Pacific
OS: win xp
CPU/Ram: p4 / 512mb
Comment:

we have a pc on our network that can access the network but not email or internet. here's the problem:

person can not log onto groupwise, she can open the share drives but not email.
tried to walk her through it on the phone, ping, ipconfig, webpages etc - no go
went over - checked was connected, pulled ip and all
could not get dns or ping to work
not blocked from server side
tried disabling ip etc -no luck on reboots
removed card in win and re-enabled after reboot nothing

anyone has any suggestions



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Response Number 1
Name: wanderer
Date: September 14, 2005 at 10:05:22 Pacific
Reply:

can you log in to all on her workstation?

If not its a hardware/local workstation problem

Is so than its an account problem

Golly gee wilerkers everyone. Learn to Internet Search


0

Response Number 2
Name: QAI-Tech
Date: September 14, 2005 at 10:35:52 Pacific
Reply:

Did you try swapping NIC's? if not do so, you said you disabled and enabled but it could be a bad NIC all together


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