I done ping google.com and 2 of the 4 packets sent were lost.. which is obviously a problem. my internet has been running crazyly slowly lately.

I'v looked around for a solution.. but its all abit confusing to me.

Using http://192.168.100.1/

I found out my cable modem has been having connection errors and stuff:

Tue Nov 20 05:16:47 2007 Warning (5) DHCP RENEW WARNING - Field invalid in response
Sun Nov 18 13:16:51 2007 Critical (3) Started Unicast Maintenance Ranging - No Response received - ...
Fri Nov 16 17:16:47 2007 Warning (5) DHCP RENEW WARNING - Field invalid in response
Time Not Established Critical (3) DHCP WARNING - Non-critical field invalid in response.
Time Not Established Critical (3) DHCP FAILED - Request sent, No response

I heard something about MAC address in XP doesnt set propperly for network cards.. tho i have no clue what this really means =P

Any help would be greatly appreciated.

Your first stop should be to call your providers technical support.

You can't fix a modem that isn't giving your pc a ip address.

Assuming this is the full story. Like you didn't change the pc the modem was originally setup with?

Nothing wrong with XP and mac addresses. Your info is incorrect in that xp doesn't set the mac address of a nic card. What you may be referring to is setting the mac address when setting up a router which connects to the modem but that isn't the case here from what you write.

Imagine the power if you knew how to internet search

What do you mean "isnt giving my PC an IP address?"

Nothing changed since i first installed it over 2 months ago, went thru the normal CD setup stuff and was away. Modems only ever been used on this computer. Ta for help :)

The internet runs on a protocol called tcp/ip. Your workstation has to have an ip address [192.168.1.x for example] to connect to the internet.

DHCP is a way to autoassign an ip address to a pc.

Those messages above indicate an error getting that ip address.

First step usually is to unplug, wait 5 seconds and replug the power back into the modem. This reinitializes the modem.

Then, after a minute or two, you turn on your pc where it then goes and requests a dhcp supplied ip from the modems provider [usually the modem just passes the dhcp request thru to the ISP's dhcp server but some can assign ip by themselves].

You can check what your ip address is by going to a cmd prompt and typing in "ipconfig" without the "".

If you don't get an ip address you can't get on the internet. At which point you call your ISP/Modem provider and complain.

Imagine the power if you knew how to internet search

Ohh i can get on the internet and i am getting an IP address.. obviously :P

I'v just done a speed test and my connections running at only 500kb/s when it should be 2MB.

Is there anything on my end i could do?

"obviously"

no one here assumes you are posting from the pc/connection you are having problems with.

"Is there anything on my end i could do?"

YES "...call your providers technical support."

Happy Holidays!

Imagine the power if you knew how to internet search

oh i should add iv got no spy/adware viruses and no firewall running :)

Just done another test and my MS is over 280 :|

Speed is under 400kbps now.. dunno whats causing all this.

Iv only got 1gig left on my harddrive.. if thats any relevance? :S other than that my comps running perfect.

Downstream Status
Operational

Channel ID
0

Downstream Frequency
331000000 Hz

Modulation
256QAM

Bit Rate
2148000 bits/sec

Power Level
0.8 dBmV

Signal to Noise Ratio
39.9 dB