|Well that didn't help either...|
I'm starting to think this is the same Bait N Switch scam I ran into with my last dial up ISP.
Basically the access numbers they give you in your area code don't work without all kinds of connection errors/problems. Then if you use other numbers from other area codes they work 100% fine. They want you (and basically force you to since the local numbers don't work right) to use the other numbers that are outside of the local numbers so that they can charge all kinds of money for long distance calls.
This is a fraudulent scam people need to be aware of!
I fell for this once already and I got a $2,200+ long distance bill with my last ISP for Internet services that normally cost $16.95 a month. This definitely reeks of the same scam...
It's a damn shame they're getting away with this.
First AT&T now Earthlink...