|Hi, are you sure the driver you installed is correct for your |
printer. Try to check it.
The following is some information, you can refer to.
Printers and faxes
Left click the printer icon. Here is where the prints jobs are in
Click printer and clear all documents
• A lot of times you can’t clear them, so...
•Go to Start / Run and type in "services.msc" without
quotation marks, then press Enter or click OK.
In the window that opens (Services) look for "Print Spooler" on
Right-click "Print Spooler" and select "Properties".
Click on the "Recovery" tab and change all 3 drop-down
boxes to "Restart The Service".
Make sure the 2 text boxes underneath say "1" in them.
Click Ok until you are back at the Services window, close it
and you're good to go.
Go back into the properties of the "Print Spooler" tab and be
sure to click Start to restart the Print Spooler service and it
will restart the service immediately.
The Print spooler depends on the Remote Procedure Call
(RPC) service. Is this service disabled? Go to services.msc
look for RPC. Check state: Automatic
Hope it works! Joyhong software