Broadcom 802.11b/g WLAN disappeared

Hewlett-packard Compaq presario v6000z n...
October 21, 2009 at 01:50:01
Specs: Windows XP

I have a Compaq Pressario v6000z notebook PC running Windows XP SP3. The wireless network adapter is Broadcom 802.11 b/g WLAN . While I normally use a wired internet connection I do sometimes require a wireless connection.
The problem:
* The wireless network icon and the wireless assistant icon have disappeared from the system tray suddenly.
* The wireless network button light in front does not change from orange to blue when switched on
* There is no wireless network connection in 'Network Connections'
* In 'Device Manager>Network Adapter' there is no Broadcom 802.11 b/g
* Automatic Updates is enabled and set to everyday
* Download and installation of Wireless Assistant failed
* I have tried re-installing the driver for Broadcom 802.11 b/g WLAN
*I am unable to get chat support or email support for my laptop from HP.
*Is it true that this is a known issue in this series of laptops?
*This has happened once last year and HP service changed the motherboard. I don't wish to take it back to them. Is there any other way I can get back my wireless networking? There doesn't seem to be a PC Card slot in my laptop. Should I buy a USB wireless network adapter? If so, which one ? Will it have any conflict with the existing adapter in the laptop or with my Netgear router?

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October 21, 2009 at 07:14:55
No idea if it's a "known issue". If it is, HP could tell you............if they care to.

If the wireless NIC is not appearing in Device Manager and does not come on when you hit the on switch I would suspect it's toast and getting a PCMCIA wireless NIC for your laptop would probably be a good idea.

Do yourself a favor and take your laptop with you if/when you go wireless NIC shopping so you can be sure to get one that will work with your system.

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October 21, 2009 at 10:44:26
Appreciate your prompt reply. However I'm not so computer savvy that I would dare to open my laptop & delve into its innards:-) I know there is a wireless network adapter( same as a PCMCIA wireless NIC?) inside ------it has just stopped working.
I dont see any external slot for a PC card. Isn't there something called a USB wireless adapter----it would be so much simpler for me! Sorry if all this doesn't make much sense -----I'm just an ordinary computer user, not a technical person!
Thanks anyway

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October 21, 2009 at 11:54:22
Most laptops have a slot or two where you can put in cards, like a network interface card (NIC). This is a PCMCIA slot. This slot would only be 3 inches (7.5 cm's) long and very thin. It would have a very small, square, eject button beside the slot. Press the button and it (the button) will pop out. Press the button back in and it will eject whatever's in the slot.

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October 22, 2009 at 12:10:30
Yes, there is an Express Card/54 slot. Problem is, I'm in India -----dont know where I will get one where I live . Someone from the US is going to send one for me. Is there any way to find out which one will be compatible with my laptop?
Again, what about a USB adapter?

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