Belkin N600 Wireless Dual-Band N+ Router not working

June 24, 2015 at 15:31:02
Specs: Windows Vista
belkin setup/router monitor has stopped working i have made sure all cables are plugged in and everytime we boot up this is the messgae we get
we have uninstalled it and reinstalled it... and we still get the same message

message edited by cathys2011


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#1
June 24, 2015 at 17:28:35
Did you try unplugging the power from the router for at least 30 seconds & then plugging it back in? Have you ever updated the firmware? There was a new version released a couple of weeks ago.

"Updating your wireless router's firmware fixes the previous version's bugs and improves its functionality. This action must be done especially if you start experiencing connectivity issues with your device"

http://www.belkin.com/us/support-ar...

message edited by riider


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#2
June 24, 2015 at 17:48:13
What is the actual message you get when rebooting the router?

message edited by trvlr


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#3
June 25, 2015 at 01:02:22
I have unplugged the router and waited a full minute. Still get the same message

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Related Solutions

#4
June 25, 2015 at 01:04:04
Belkin router/monitor application not responding

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#5
June 25, 2015 at 03:58:36
http://ccm.net/forum/affich-187721-...

may be of some help... pending more research/input from pholks here?

This is the manual for your router; not on page 6-7 there a reference to indicator lights... What colours are showing on your router?

http://tinyurl.com/86e76mr

Does the router work at all - as in using ethernet/cat-5 cable connection rather than wifi option?

message edited by trvlr


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#6
June 25, 2015 at 05:03:31
Try resetting the router by using the reset button on the back. Also, keeping the firmware up to date is very important. See pages 38 thru 48 of the manual:

http://cache-www.belkin.com/support...


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#7
June 25, 2015 at 05:34:01
Agree with riider that a reset "may" resolve it...

But I would be inclined (at least at this stage) to check out other possibilities first?

Not having any info re' LED indicators does make it less easy to determine "exactly' what is or isn't happening?


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#8
June 25, 2015 at 06:26:46
its a blue light that is on the router...it is not blinking the router does work but i can not get on my laptop through wifi .the router is connected to the main computer

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#9
June 25, 2015 at 11:28:57
It may be that the wifi setup has disabled itself... It can happen (for whatever reasons).

If you go into the router's management pages and navigate to wifi section you can check there to see if wifi is enabled.

Type 192.168.2.1 into your browser to get to the router management pages; and from there you navigate to the wifi section

Page 4 of the manual is where the supplied setup software asks for the SSID (the router's name it broadcasts) and password (really called the access key) is entered - when doing things that way.

But see if you can access wifi setup first and if not post back...

When you attempt to use wifi on your computer - can you see the SSID for the router in the list of available access pints in your immediate vicinity?


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#10
June 25, 2015 at 13:50:13
Use the reset button! All you had to do is read the pages I mentioned in response #6.

From page 41 of the manual:

"The “Reset” button is used in rare cases when the Router may function improperly. Resetting the Router will restore the Router’s normal operation while maintaining the programmed settings."

"Push and release the “Reset” button. The lights on the Router will momentarily flash. The “Router” light will begin to blink. When the “Router” light becomes solid again, the reset is complete."

Do NOT hold the reset button. If you do, you will end up doing a restore, in which case your password & custom settings will be lost.


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#11
June 25, 2015 at 13:59:18
That's an improvement on the "reset" button routine.. In the past (my "limited experience") pressing the "reset" button on any router I have ever had to do it to (fortunately very few..) - meant a total reset; meaning "all" settings lost; router reset to as delivered...

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#12
June 25, 2015 at 18:34:46
I have hit the reset button. I'm still getting the message. I will try the wifi reset. Thanks

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#13
June 25, 2015 at 23:53:05
Before you "hit" the full reset... have you gone into management pages and checked to see what settings are there at present?

And can you see the router's SSID "now"?

As earlier, once you do a "full" reset" you will need to re-enter all settings afresh.


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#14
June 26, 2015 at 10:37:10
"I have hit the reset button"

OK, just so we're on the same page, you're talking about the button on the rear of the router, next to the power plug? You may or may not need a straightened paper clip or point of a pen to press it.

http://cdn4.thetechjournal.net/wp-c...


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#15
June 27, 2015 at 14:51:46
i did use the reset button....i did make sure the wifi was enabled...i did everything you all are telling me to try. the firmware is up to date....

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#16
June 27, 2015 at 14:54:58
yes i have hit the one in the back of the router below the power cord

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#17
June 27, 2015 at 14:58:41
the router icon is gray on the toolbar when i click on it it says "belkin setup/router monitor application has stopped working". when i try to get on my laptop it says "no wireless network found" i resently sent my laptop out to be serviced , that morning before i sent it out, it worked, i get it back and it doesn't...

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#18
June 27, 2015 at 15:01:02
the ssid is on the main computer

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#19
June 27, 2015 at 15:17:35
mmm - Can you confirm that with your "main" (your other) computer you can access the internet, by ethernet and wifi?

What make and model is your laptop?

We need that info. so as to be able to more easily point you to where to look (within the laptop installation) for settings to check, and re-enable/re-activate if needs be.


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#20
June 27, 2015 at 15:54:34
yes the main computer is working, except for this belkin router has stopped working...all the settings are correct..everything is connected properly.....my laptop is an HP2000 notebook .

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#21
June 27, 2015 at 16:22:55
The main computer gets online via ethernet and wifi; does it go via the Belkin router to do this?

If so, can you access the router's home page using the address: 192.168.2.1

If so can you enter the wifi section and see what is displayed there?

One possibility to try as it "may" resolve any issues with the laptop's Vista installation. Go to:

http://www.tweaking.com/content/pag...

and download the utility there. Do NOT click on the big green "button" at the top of the page. click on one of download (smaller orange/yellow/red) buttons.

Save the file and note where... Then, although it will work quite safely and easily in normal mode, they advise (if possible) to run it in safe-mode. So if you can get into safe-mode do so and the locate/run the utility. If not then run it in normal mode.

It will perform a series checks, clean out any pests it may find; and will rebuild system files etc. and resolve any issues it discovers. I have used it a couple of times to good effect; and it gets good reviews from those who have used it. I found it after a long google trawl for a problem relating to internet access and associated services - all pertaining to wifi connection; ethernet was OK!

It is free but they appreciate we donation if you feel so inclined.

I'm on Mac system just now so can't double check how it actually runs up. But when you click on it to run it (I don't recall it actually installing itself), be sure to use the manual option if it does offer to install itself (which as I say I don't think it does). As with "all" software downloaded from the web, "always" use the custom/manual option to install it; "never' the automatic. And carefully uncheck any pre-checkd boxes that may seek to install all manner of stuff you don't need/want. Only ever install the actual utility etc. you want.


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#22
June 27, 2015 at 18:44:07
I have gotten into the routers home page. Everything is on. Wifi and all. The connections are good. The main computer is connected to a Hughes modem and then to the router. Download that url on the main? I can't access the Internet on the router. The router is only 2-3 months old I think.

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#23
June 27, 2015 at 19:42:27
Very confusing.
Do you have satelite internet? Hughsnet?
As I understand, you connected the main computer (desktop) directly to the Huhges modem via Ethernet cable, correct?

How do you connect the router? to hughs modem? or to the PC??


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#24
June 28, 2015 at 00:51:08
mmm.. If you connect directly (ethernet cable) into the "Hughes modem" the mainPC can get onto the internet OK?

Similarly can the laptop connect to the internet the same way; I appreciate the modem has only one ethernet port, which means you will have to temporarily disconnect the main PC from the Hughes modem.

This youtube video "may" be of some help:

https://www.youtube.com/watch?v=iBr...

Back to the laptop...

Can you access/view "Device Manager" and check the network adapters listed there? Check to see if there are "any" yellow exclamation marks (anywhere in the Device manager listings). On the Network adapters icon, right click on it to open it and see what is listed there, and if possible give the details here.

There ought to be at least two devices shown in networks: one will be an ethernet adapter, and the other a wifi adapter.

There are references via hp site/discussions that the wifi on/off switch is also the (currently) "amber" button (top right). Have you tried pressing that button?

Also a google trawl brings up a reference to using the Fn button + F12... Can you try it?

This rather lengthy hp discussion also covers the same problem you have and at the bottom of the first/home page is a suggestion - several steps - which appeared to resolve it. There are other ideas there too - not the least removing and re-inserting the wifi card etc.. But don't go there just yet...

http://tinyurl.com/pokf6dn

And other hp (and other area) discussions point out that this hp model has a history of problems with wifi connection. Some also point out that some Comcast routers had problems with hp; problem was often (not always) resolved by securing another/replacement router from Comcast...

It may be that the router you have is "suspect", and that the problem is not the laptop? Any prospect of testing your laptop wifi elsewhere to see if the laptop is OK in that regard?

Equally does the main PC have wifi functionality enabled; and if so can you see/access the wifi router and thus get onto the internet via the main PC? Logically you will have to ensure the router is still cabled (ethernet) to the Hughes modem of course; but that the main PC is is not connected by ethernet when you test...


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#25
June 28, 2015 at 11:43:23
Generally speaking, no software needs to be installed on a computer to use a router or modem. Based on your description, it appears you may have the hardware configured incorrectly.

The internet source cable should be connected to the modem;
the modem should be connected to the wireless router via an ethernet cable;
and the main computer should be connected to the wireless router via an ethernet cable.

You should then be able to access either the modem or router internal setup program by entering the correct IP address into a browser on the main computer, & then entering the ID & password. Make sure there's not an IP address conflict between the two.


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#26
June 28, 2015 at 17:36:23
i'm sorry, i can't connect to the internet on the laptop, not the router. didn't realize that is what i typed....ok yes the modem is connected to the router and router to the computer.... where would i see an IP address? i'm so confused and annoyed...

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#27
June 28, 2015 at 17:45:16
laptop says "no network detected (102)"
and "no preferred networks selected(207)"

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#28
June 28, 2015 at 18:15:24
network adapter is realtek pcie fe family controller
and wifi adapter qualcomm atheros ar9485 802

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#29
June 28, 2015 at 18:22:36
i thank all of you but i got it working (laptop that is..) there was a network adapter not working so i reconfigured it...and it now works....BUT im still getting the belkin setup router monitor app has stopped working on the main computer

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#30
June 29, 2015 at 12:51:35
ok laptop worked for 10 minutes stopped working again

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#31
June 29, 2015 at 12:53:27
belkin setup/router monitor application has stopped working

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#32
June 29, 2015 at 13:13:38
As I said in response #25, no software is needed for the router. I suggest you uninstall the Belkin program as it's unnecessary & apparently not working correctly.

This will get you into the router's built-in setup program: http://192.168.2.1


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#33
June 29, 2015 at 18:10:32
I've done this allready. Bcod it be Ethernet cable ? I brought laptop to work to see if I can get on wifi. Will try in awhile to get on. Will keep you posted

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#34
June 30, 2015 at 13:36:41
nope sending laptop back to be repaired

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