Bad onboard NIC

November 27, 2009 at 10:48:16
Specs: XP
On board or built in NIC is not working. Under device manager it says its working fine. I tried unisalling the drivers, updating drivers to no avail. So i went and bought a brand new 10/100 PCI NIC made by D-Link. That one does work either. If i use USB NIC it works but nothing works on the Physical. Please help...

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#1
November 27, 2009 at 11:55:08
My onboard adapter and my PCI NIC both say they are working properly. Idon;t know what else to do

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#2
November 27, 2009 at 12:14:45
"That one does work either"

Take your time posting since it is clear you missed "not". You can edit posts also.

I suspect your nics are working just fine. What is happening that makes you think they are not?


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#3
November 27, 2009 at 13:40:43
both the internal and external NIC's show up in device manager with no noted issue. When I drill down on the NIC's themselves both show enabled and working. I have uninstalled the drivers on both. I removed the new bought PCI NIC and rebooted and reloaded the software. Nothing works. I know the modem connection and internet connections work fine because I'm using the same CAT5e cable and interface right now. I went into BIOS and disabled the LAN but that didn't fix the PCI NIC.

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Related Solutions

#4
November 27, 2009 at 13:55:32
"I know the modem connection and internet connections work fine because I'm using the same CAT5e cable and interface right now."

The computer you are now using, was it the one that was used when you first got setup on the internet modem?
You mentioned it works with the usb dongle. Is this what you are using on this internet connected computer now?


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#5
November 27, 2009 at 14:05:07
Yes, I used my Laptop to connect to the modem. Family member didn't have computer. As far as I know no other computer has been connected to their cable modem. I had to power cycle the modem to get my laptop to register IP and DNS.

The problem computer was mine for about 4 years. I am giving it to a family member. The built in NIC went out a couple of years ago. I was using wireless nic and router to make the internet connection run. I recently formated the drive and brought it down here thinking it would just connect again via wireless, but the router wouldn't give me ip address info.

I then went and bought a new PCI NIC thinking I could just hard connect vs. wireless connect. That has beared no fruit. When I direct connect to the modem with the problem PC it doesn't register a IP. I am set up to automaticlly discover one but no Joy.


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#6
November 27, 2009 at 14:22:34
Did you disable the onboard nic in the bios? If not do so to free up resources and eliminate conflicts.

"no other computer has been connected to their cable modem"

They have had internet but not using it? That's expensive.

Do I have this right? Your laptop can connect but your pc can't and both are using wired.

Please post an ipconfig /all from both working and nonworking.


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#7
November 27, 2009 at 14:38:14
I went into BIOS and disabled the LAN. The onboard NIC no longer shows as an option. They have been paying for it for about a year. You are correct. My laptop is currently using all of the physical componets that the PC would be using. I had to power cycle the Modem to get it work but it works normal. It finds it's IP right away. The PC NIC just sits there. I have no indiaction of a problem on the PC.

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#8
November 27, 2009 at 14:42:28
Please post an ipconfig /all from both working and nonworking

1 start - run -type cmd then hit enter
2 now type ipconfig /all
3 right mouse click on the cmd window title bar and select Edit
4 select all
5 repeat 3 and select copy

now you can post the ipconfig results for review


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#9
November 27, 2009 at 15:10:27
LAPTOP WORING..........................................

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Stubbs>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : panhandle.rr.com

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : Dynex
Description . . . . . . . . . . . : Atheros AR9285 802.11b/g/n WiFi Adapter
Physical Address. . . . . . . . . : 0C-60-76-33-B4-7F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : panhandle.rr.com
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 00-1F-16-EC-41-BA
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::114f:6361:b5a5:f798%11(Preferred)
IPv4 Address. . . . . . . . . . . : 65.34.121.51(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.252.0
Lease Obtained. . . . . . . . . . : Friday, November 27, 2009 3:11:31 PM
Lease Expires . . . . . . . . . . : Saturday, November 28, 2009 12:59:17 PM
Default Gateway . . . . . . . . . : 65.34.120.1
DHCP Server . . . . . . . . . . . : 10.115.32.1
DHCPv6 IAID . . . . . . . . . . . : 184557334
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-5E-E9-6B-00-1F-16-EC-41-BA

DNS Servers . . . . . . . . . . . : 65.32.5.111
65.32.5.112
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.Dynex:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.panhandle.rr.com:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : panhandle.rr.com
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

Connection-specific DNS Suffix . : panhandle.rr.com
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:4122:7933::4122:7933(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : 65.32.5.111
65.32.5.112
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e50:2413:1ecd:bedd:86cc(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::2413:1ecd:bedd:86cc%14(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

PC CONNECTED BUT NOT WORKING

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : MyHome
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 8:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : D-Link DFE-530TX+ PCI Fast Ethernet
Adapter (rev.F)
Physical Address. . . . . . . . . : 00-24-01-0F-DF-CB
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 0.0.0.0
Subnet Mask . . . . . . . . . . . : 0.0.0.0
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . . . : 255.255.255.255

C:\Documents and Settings\Owner>


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#10
November 27, 2009 at 15:18:43
Media disconnected means no lights. When you have the nic and modem connected do you see lights on both?

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#11
November 27, 2009 at 15:21:31
I had to edit the post. I didn't have the connection connected when i copied the 2nd one. Now look at the edited version of my last post.

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#12
November 27, 2009 at 15:55:05
this should help

http://support.microsoft.com/kb/822123


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