|Sorry, we don't send emails to answer questions. That would defeat the purpose of this being a public forum designed to help people find answers on their own.|
If you're reset the router to it's default settings you may want to call your provider's support line and get them to help you go through setting it up. It may be as simple as you have some setting misconfigured. Your provider is your best bet on getting help with this.
It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.