|Hello - very strange issue here, please bear with me. |
On our home network, with a DLINK 655 as the router and COX Cable as the ISP. We have 2 Iphones (4 & 4S), a new MacBook Air, iPad 2, a Windows 8 PC and a Windows 7 laptop, as well as various other devices (Synology NAS, Samsung TV etc)
On January 9th at 9PM, every Apple device dropped the network - 3G on the devices that supported it still worked - but while it showed the WLAN as being connected it was not loading any web pages, email, messenger services etc. I should say that every other non-apple device had internet access unhindered.
On the night of the 10th after power cycling everything multiple times, the problem still unresolved I decided to contact Apple Care through our contract with the MacBook Air. They were generally unhelpful and very confused and in the end told me to buy a new router.
I discovered that the Apple Devices were getting the wrong router IP address - displaying the gateway as 192.168.1.251 (should be 192.168.0.1) and renewing the DHCP lease gave me the correct IP in the right subnet for about 5 minutes allowing me to get online - but then reverting back to the wrong router IP. What is also interesting - is using the DLINK router admin page the wireless sessions listed the apple devices, confirmed with MAC addresses, but the IPs on that page were listed as 0.0.0.0 .
Yes - all this happened at 9PM on 1-9-13. .
Short of buying a new router, which is working perfectly for everything else. Does anyone have any insight into this matter? Interference maybe? Are the Apple products being picky?