Accused of accessing sites

March 16, 2009 at 19:02:36
Specs: Windows XP
First of all I have a remote desktop with dual monitors. When I access the remote desktop, I can only work on one screen as the remote desktop does not have dual monitor capability. I can use the second monitor, but not as part of the remote desktop connection. I can use it just as I would normally do if I did not have the remote desktop on one monitor. What I am being told from my IT department is that I am over my internet usage amount and that I have blocked sites on their report. How is this possible if I NEVER access the internet from the remote desktop connection, but only from the other monitor which is not connected to the remote desktop, but through my home internet connection. I have asked the IT Director at my company to call me, but of course he hasn't. My director knows that it is not possible that I am on the internet as much as the report says because that would reflect in my productivity. Also, the report shows that I am accessing the company's internet at times when I am not even working. No one else has access to my computer. I live alone. Any ideas what is going on here? Is it possible that in some cases, my internet access is being picked up even though it is not being accessed thru the remote desktop.

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March 16, 2009 at 19:35:16
What you wrote was really hard to decipher. Monitors have nothing to do with internet access so wheither you have one or dual makes no difference.

When working with IT we really like to have just the facts pertinent to the issue.

"blocked sites on their report". What does that mean? Does it mean the company firewall logged an attempt to go to this blocked site? Or is this a log of actual site access which would include time and duration?

When you connect from home to your work computer can you access the internet from the work computer?

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March 16, 2009 at 20:37:51
Tell them to delete your old account and get a new account with a strong password and change it every day.

"Best Practices", Event viewer, host file, perfmon, antivirus, anti-spyware, Live CD's, backups, are in my top 10

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March 17, 2009 at 05:27:42
The report I have shows blocked and unblocked sites. I NEVER access the internet while on the remote desktop. I will, however access it from my own home Comcast highspeed internet connection on a monitor that is connected to the same computer as the desktop connection. That is where the dual monitors come in. The IT Director won't call back so I don't have much more information. Not sure how sites are being blocked or even monitored when I never access the internet from the remote desktop, which is basically my work connection.

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March 17, 2009 at 07:37:11
I have dual monitors here at work and remote to my home PC regularly. When I'm connected my lefthand monitor (monitor 1) will have my remote desktop session and the righthand monitor (monitor 2) will show me what I'm presently doing on my PC in my office.

Is there a chance you're confusing which connection you're browsing these sites through? If you're opening a browser on the window with your remote desktop session, then browsing these sites, you're doing it on the companies connection, not your private one.

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March 17, 2009 at 08:11:11
Been downloading any zip files lately?

I ask because you may be compromised/hacked. You may not be accessing the company internet but someone who has control over your home pc very well may have.

Do you have a software firewall installed?

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March 17, 2009 at 08:12:07
Or it could be something else.

I have asked the IT Director at my company to call me, but of course he hasn't.

How is your standing with this company? Many companies make up excuses whenever there is a fallout. I hope this is silly of me ...


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March 17, 2009 at 09:55:46
All great replies and thanks. My standing as far I know is great. My boss has told me not to worry about it, but how can I not when I don't know how this is happening and cannot get any answers to make sure that it does not happen again. As far being on the company's internet verus my own, I am positive that I am not. The company internet would probably take up to a minute to pull up before I could even enter a search and I always minimize the remote desktop and access my MSN or the internet from my desktop if it is not already up. My personal desktop looks much different from the work desktop. So no confusion there. No zip files lately either.

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March 17, 2009 at 12:01:26
If you don't need internet access from work have them block your work pc at the internet router. No one can accuse you then.

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March 18, 2009 at 17:42:12
If this comes up again, then I will ask them to block my work PC at the internet router. I do not need their internet access.

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